ENVIRONMENT: Due to growth within this Software and Technology Firm, they are seeking a motivated and patient-focused Post Basic Pharmacist Assistant to join their team in Pretoria East. The successful candidate will be responsible for conducting telephonic interactions with patients to support medication management. Experience in a call center environment will be advantageous but is not required. DUTIES: Conduct telephonic consultations with patients to monitor drug utilisation and adherence to prescribed therapies. Provide accurate and clear information. Document and report any adverse drug reactions or medication-related issues. Ensure compliance with pharmaceutical and healthcare regulations. Maintain patient confidentiality and handle sensitive health information professionally. Update patient records. REQUIREMENTS: Qualifications and Experience: Post Basic Pharmacist Assistant qualification (essential). Previous experience in a call center environment (advantageous). Strong communication skills, with a focus on empathetic patient care. Proficiency in patient management systems and general computer literacy. Excellent problem-solving skills and the ability to work under pressure. Knowledge of pharmaceutical guidelines and drug safety. ATTRIBUTES: Detail-oriented and organised. Patient, compassionate, and capable of building rapport with patients over the phone. A proactive team player with a willingness to learn. While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful. COMMENTS: When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here https://www.datafin.com/job/pbq-call-center-agent/ OR e-mail a Word copy of your CV to danidatafin.com and mention the reference number of the job.