TRAVEL CONSULTANT (HYBRID/REMOTE) – JHB / PTA – R15000 + Commission
We are currently recruiting for our client, an established Tour Operator that has been in existence since 2005, specialising in 2 separate products, photographic safaris and luxury family safaris. They create memorable travel experiences to Africa and the Indian Ocean for a high-end, international client base.
We are searching for an experienced, passionate, and self-motivated TRAVEL CONSULTANT / SAFARI SPECIALIST to join their growing team.
This is a fantastic opportunity for a high-performing individual, with a genuine passion for tailormade travel and delivery of the very highest standards in customer service.
The successful candidate will have at least 5 years' proven track record selling luxury, bespoke African trips to an international clientele. Based on their in-depth knowledge and sales conversion skills, the individual will be confident in working to KPIs and achieving sales targets. Exceptional communication and interpersonal skills are also essential in always offering outstanding customer service.
Duties & Responsibilities
RESPONSIBILITIES
• Curation of high quality, tailor-made itineraries for photographic safaris and family safaris.
• End-to-end sales process including planning, costing, refining and confirming itineraries; through to post-travel communications
• Conversion of warm sales leads via email, telephone and video calls
• High quality presentation of travel itineraries customised to the client's unique requirements, along with supply of relevant supporting information and advice
• Delivery of gold standard client service at all stages of the sales process to engender repeat and referral business
• Proactive expansion of product knowledge keeping abreast of latest industry developments to ensure expertise across our specialist product portfolio
• Maintain up-to-date commercial knowledge of properties, flight routings and logistics
• Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic.
Our Client's expertise is based on in-depth product knowledge and first-hand experience based on annual research trips.
Experience & Qualification
SKILLS AND EXPERIENCE ESSENTIAL
• 5 years Travel Consultant experience in a tailor-made travel environment
• First-hand knowledge of our core destinations, specifically within sub-Saharan Africa
• 3 years' experience working with complex Southern Africa and East African itineraries
• Demonstrable sales performance in a target-driven environment
• Excellent communication skills, both written and verbally
• Outstanding customer service skills and attention-to-detail
• Advanced levels of IT literacy
• Highly-organised with strong time management skills
• Results-orientated
DESIRED
• In depth knowledge/experience of an Africa and the Indian Ocean Islands
PERSONAL ATTRIBUTES
• Passionate about tailormade African travel
• Motivated by sales targets
• Enjoy working in a fast paced, collaborative environment
• Committed to responsible tourism
PACKAGE
• Basic salary - R15,000 a month
• Excellent opportunity for earning commission
• Opportunity for performance-related bonuses
• Flexible, hybrid working
• Structured training and continuous professional development
Please send your updated CV in WORD together with a recent head and shoulders photo of yourself, 2 recent written references, current and salary requirements.
Note: Only shortlisted candidates will be contacted for interviews
