The individual will demonstrate strong and proven background in L&D and Operations, and unsurpassed organisational and administrative skills, and will join an extremely successful and fast-paced L&D division.The Learning & Development role is both an internal, and external client facing role, with external clients.BackgroundExperience as a Training Facilitator in a leadership role with Project Management experienceExperience of Work Readiness programmes for graduatesExperience with government institutions like SETA, SAQAExperience in government grants programsPrevious SDF experienceCreation of academy would be advantageousExtensive knowledge of US Property & Casualty Insurance (Preferable Intro 320 & AINS 21 Certification) Expertise in Content designing and developmentFamiliarity with traditional and modern training methods (mentoring, coaching, Virtual, on-the-job or in classroom training, e-learning, workshops, simulations etc)Ability to do research and produce research documents on US, UK Insurance IndustryInsurance related training backgroundResponsibilities for Learning & Development ManagerKeep track of a vast number of concurrent L&D initiativesManage nuances across the demands of different external clients and government institutionsReport on L&D initiative progress to internal and external stakeholdersTake responsibility for communication with clients, and managing expectationsObserving and noting learner successes, for feedback to businessProject Administration including updating of central document/training material repository, WSP/ATR submissions and SA compliance attendance registersDocument filing and preparation of course materialsTraining Scheduling – booking rooms and/or MS Team Meetings for L&D initiativesDriving Insurance certification in SA GeographyEngagement should show on the reports and the learnings (driving internal learning strategies, LMS, STC & Infinity)Manage CD projects for the SA geography Good reporting skills – should be able to effectively report out the progress of initiatives (Strong Ms Excel, PPT and Word Skills) Monitor and evaluate training program's effectiveness, success and ROI periodically and report on themTo conduct TNI & TNA with stakeholders leading to Identifying and assessing future and current training needsIdentify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managersDrive closure of training programs with expected outcomesDirect ManagementNo direct staffQualificationsAccredited Assessor and Moderator and/or ODETP qualificationSDS – Skills Development CertificateStrong Microsoft Office SkillsExcellent AcademicsOverall Experience 10 – 12 years6 - 7 years of experience as a Training Specialist or similar role
