Training Administration Assistant

Mandatory Requirements: Fluent in EnglishProficiency in MS Office (Word, Excel, Outlook)Excellent organizational and time management skillsStrong attention to detail and accuracyAbility to prioritize tasks and work independently as well as part of a teamAbility to handle confidential information with discretionAvailable every second Saturday from 8:00 9:00 to assist with Saturday training sign inStrong written and verbal communication skillsOptional Role Requirements: Familiarity with CRM software (e.g., ZOHO is a plus but training will be providedFamiliarity with higher-education is a plus but training will be providedAdditional Information:This is a full-time position based in Germiston, EdenvaleWorking hours are from 8:00 17:00 during (Mondays Thursdays) & 8:00 14:30 (Fridays)Opportunity for growth and development within the companyResponsibilities:Sales Support:Assist the sales team with administrative tasks such as preparing sales quotations, proposals, and contractsMaintain and update customer databasesHandle customer inquiries promptly and professionallyFollow up on sales leads and customer interactionsManaging weekend training salesAdministrative Duties:Provide general administrative support including answering phone calls, responding to emails, and filing documentsSchedule meetings and appointmentsCoordinate training schedulesSending out training remindersSending out training confirmations Data Management:Maintain accurate records of sales activities, customer interactions, and transactionsGenerate reports and analyse data when required Customer Relationship Management:Build and maintain positive relationships with customersAddress customer concerns and resolve issues promptly with the assistance of the training lead Team Relationship:Contribute to a positive team environmentContribute to a social working environmentWork with colleagues & understand levels of authority