Training Administration Assistant

Mandatory Requirements:
Fluent in English
Proficiency in MS Office (Word, Excel, Outlook)
Excellent organizational and time management skills
Strong attention to detail and accuracy
Ability to prioritize tasks and work independently as well as part of a team
Ability to handle confidential information with discretion
Available every second Saturday from 8:00 – 9:00 to assist with Saturday training sign in
Strong written and verbal communication skills

Optional Role Requirements:
Familiarity with CRM software (e.g., ZOHO is a plus but training will be provided
Familiarity with higher-education is a plus but training will be provided

Additional Information:
This is a full-time position based in Germiston, Edenvale
Working hours are from 8:00 – 17:00 during (Mondays – Thursdays) & 8:00 – 14:30 (Fridays)
Opportunity for growth and development within the company

Responsibilities:

Sales Support:
Assist the sales team with administrative tasks such as preparing sales quotations, proposals, and contracts
Maintain and update customer databases
Handle customer inquiries promptly and professionally
Follow up on sales leads and customer interactions
Managing weekend training sales

Administrative Duties:
Provide general administrative support including answering phone calls, responding to emails, and filing documents
Schedule meetings and appointments
Coordinate training schedules
Sending out training reminders
Sending out training confirmations
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Data Management:
Maintain accurate records of sales activities, customer interactions, and transactions
Generate reports and analyse data when required
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Customer Relationship Management:
Build and maintain positive relationships with customers
Address customer concerns and resolve issues promptly with the assistance of the training lead
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ÂTeam Relationship:
Contribute to a positive team environment
Contribute to a social working environment
Work with colleagues & understand levels of authority