The objective of the Territory Sales Manager is to optimise the sales of LPG in the area by providing quality customer service and increasing customer satisfaction in a profitable and safe manner.
ResponsibilitiesEnsuring that all projects and tasks assigned by management are met on time and in full.Achieving and exceeding individual business objectives/targets as well as supporting the team to achieve overall team objectives.Forecasting annual activity by estimating the new business that needs to be generated from existing customers in the portfolio and new customers in order to achieve targets.Ensuring compliance with the sales standards as communicated by the Line Manager.Driving LPG sales by keeping contact with existing customers through visits to find out their requirements.Calling on potential and new customers and contracting them.Performing demonstrations with appliances and dealer outlets.Ensuring that the profitability and returns on investment are optimised by controlling expenditure.Liaising with Customer Services to ensure the credit management of existing customers.Developing and maintaining an excellent understanding of the key customers/target markets to ensure that their needs are being met and their business is retained.Liaising with the Line Manager in terms of forecasting sales targets and ensuring that they are met.Having a sound understanding of LPG as a product, market, applications, competitors, customers, etc., ensuring that such information is leveraged to attain sales targets.Observing and complying with company policies/regulations that are applicable such as HSSE, MoA, Competition Law.Knowledge and SkillsGrade 12 qualification, preferably with a Diploma/Degree qualification (Marketing or Technical), driver's license with a reliable car. Two years' technical and sales experience. Working knowledge of CRM tools is an advantage. Excellent communication, negotiation, relationship building, time management, prioritization, planning, and problem-solving skills. Customer-centric individual. Computer literate (Microsoft Office).
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