Minimum Requirements:Must have MatricSkills: Strong communication and interpersonal skills, with the ability to interact effectively with a diverse range of individuals.Proficiency in Microsoft Office Suite (Word, Excel, Outlook) advantageous.Organization: Excellent organizational and multitasking abilities.Strong attention to detail and the capacity to handle various tasks efficiently.Professionalism: High level of professionalism, including a professional appearance and courteous demeanour.Ability to handle sensitive information with discretion and maintain confidentiality.Adaptability: Ability to adapt to changing priorities and handle unexpected situations calmly and effectively.Key ResponsibilitiesFront Desk Management: Serve as the first point of contact for visitors, clients, and employees, ensuring a welcoming and professional environment.Call Handling: Answer, screen, and route incoming phone calls with clarity and efficiency; take accurate messages and relay them promptly.Visitor Coordination: Manage visitor sign-in procedures, issue visitor badges, and inform relevant staff of arrivals.
Ensure compliance with security protocols.Appointment Scheduling: Coordinate and schedule meetings, conference rooms, and appointments.Confirm and communicate schedules to participants.Mail and Package Handling: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail and arrange for courier services as needed.Administrative Support: Perform general administrative tasks such as data entry, filing, scanning documents, and maintaining office supplies inventory.Office Maintenance: Ensure the reception area is clean, organized, and presentable at all times.
Address any issues promptly to maintain a professional appearance.Customer Service: Provide exceptional service to clients and visitors, addressing inquiries and resolving issues with a positive and helpful attitude.