The Technology Application Manager will manage the following in detail:Supporting Technology Strategy & Innovation:Contribute to developing and implementing technical strategies and plans that align with corporate goals.Lead the planning and execution of a Technology Applications strategy consistent with the overall technology road map.Create and manage an Applications Road map that aligns with budget, resources, and industry trends.Provide input on commercial strategies by developing value-added services for customers.Analyze market trends to identify opportunities for digitization and automation.Propose innovative solutions to address unmet business needs and drive industry leadership.Planning and Organisation:Track performance against the Applications Road map to ensure timely delivery.Identify automation opportunities and integrate IoT into platforms for improved decision-making and incident response.Assess architectural designs to ensure they meet business and digitisation requirements.Work with technology teams to measure successful application deployment and quantify business benefits.Develop and present business cases for alternative solutions and guide decision-making.Execute Analysis & Design Activities:Define specifications and requirements for new product development.Provide input throughout the application development life cycle.Analyse and report on the quality and performance of technical solutions, addressing any gaps.Improve processes through predictive analysis and application development.Prepare recommendations for upgrading or replacing applications for board approval.Evaluate and recommend enhancements to close gaps in current processes.Technical Implementation:Guide resolution of incidents, manage problem tickets, and oversee application maintenance.Demonstrate the business value of adopting new application systems.Manage the life cycle of deployed applications, assessing their benefits and relevance.Advise on future-proof applications and those adaptable to AI and machine learning.Customer Management:Ensure SLAs are met and drive decision-making by analysing data to identify challenges and opportunities.Monitor performance metrics to add value to customers.Engage with customers and business units, presenting performance results at steering committees.Business Partner Relationship Management:Build and maintain relationships with key stakeholders and vendors.Serve as the main contact for communication regarding system changes and updates.Collaborate with teams and stakeholders to effectively manage systems and applications.Risk Management:Identify and analyse risks associated with applications and systems, and take appropriate actions to mitigate them.Conduct monthly self-assessments to ensure compliance with internal controls and address any audit issues.Adhere to governance and control requirements, ensuring compliance with data privacy regulations and the POPI Act.Reporting:Prepare weekly and monthly reports on application performance in line with business unit metrics.Manage and escalate system challenges to vendors, ensuring alignment with business requirements.Present performance and audit reports at customer forums to address issues and outline resolution plans.Finance:Prepare operating and capital expenditure budgets, and manage application budgets to optimise resources.Identify cost reduction opportunities and make budgetary recommendations aligned with departmental goals.Monitor and justify budget deviations, adhering to financial management practices.Leadership and People Management:Optimise department resources to enhance productivity and delivery.Provide expert support for critical issues and manage headcount in line with company policies.Oversee recruitment, performance management, training, and development across the team.Lead performance management, inspire the team, and offer support, coaching, and training.Manage talent management processes to maximise the value of high-performing employees.Ensure compliance with HR policies and labour laws.Drive ongoing training and development, coordinating with the Training Academy.Conduct disciplinary hearings in compliance with legal and company policies.The Successful ApplicantThe suitable Technology Application Manager has the following background:8 years of experience in the Information Technology field, including:3 years in software or applications development and leading technical teams.3 years managing modern open-source technologies.2 years working in a multi-disciplinary team structure, promoting collaboration and teamwork.Experience in managing projects with cross-functional teams in an Agile environment.Degree in Computer Science, Management Information Systems, or a related field.Certification in relevant Enterprise Architecture or technology frameworks and methodologies (preferred).What's on OfferOur client is offering a market related salary based on candidate experience.ContactKarabo MalefoQuote job ref JN-072024-6494193Phone number +27113038359
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