Technical Specialist - Booysendal

Details of the offer

About Epiroc Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.
Life at Epiroc By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.
Main Duties & Responsibilities:

Systematically Inspect all Drill Rigs Operational on Customer Site.
Submit Comprehensive Report on each Inspection, indicating deviations in:
Bring any failure of tools to the attention of the Site Manager & Product Manager.
Liaise with Product Manager to resolve any customer complaint/claim related to tools used on site.
Attend necessary meetings with customer to identify and plan corrective action where excessive tool use, poor drilling practice, poor machine condition/maintenance, incorrect drill string configuration, incorrect tool application has been reported.
Follow up on execution of recommendations and keep record of such meetings with the customer.

Competences, Skills and Experience:

Must have a valid driver's license.
Extensive product knowledge on U/G product lines in RDT.
Certified Drill Rig Operator (or adequate experience in rock tool application and control).
Knowledge of correct applications of products.
Require medical fitness certificates.
Ability to write detailed and comprehensive reports.
Able to work without supervision and be a team player.
Good communication skills and customer focused and be presentable on all levels.
Computer Literacy.

Behaviours:

Ability to write detailed and comprehensive reports.
Able to work without supervision and be a team player.
Good communication skills and customer focused and be presentable on all levels.

Closing Date: 15 October 2024
Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.

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