Technical & Functional Training OfficerPurpose:To support the Human Resources and Business Development Departments in empowering and equipping employees with the necessary functional and technical knowledge and competencies required for their roles, identifying and fulfilling required training needs, designing training material, and managing the implementation of training initiatives.Skills & Knowledge Required:Relevant degreeUnderstanding of training design, development, and deliveryAdvanced ExcelFacilitation skillsCommunication skillsAbility to understand, use, and learn modern technology and omnichannel learningStrong interpersonal skills with the ability to work effectively in a diverse environmentCross-functional awareness / organisational understandingCustomer service orientationConceptual thinkingAbility to decide on a comprehensive sound course of action and commit to a definite course of actionTeam leadership in respect of utilising expertise of manager / supporting staff membersValid driver's license & own transportWillingness to travelResponsibilities:Designing, developing, and preparing quality training materials customized to departmental and role-specific needsOngoing refinement and improvement of available training materials and resources to reflect changes in policies, procedures, and industry best practicesContributing to programme and content development, and improvement of resources in collaboration with subject matter expertsEnsuring that training is delivered by means of appropriate training methods which ensure that learners acquire knowledge and skills as required for their roles, incorporating omnichannel learning experiencesEnsuring that appropriate assessment methods and techniques are used to aid learners' development and achievement of competences as required by their rolesCreating and conducting various forms of assessments to test knowledge transferEnsuring all training is delivered and completed successfully with a measure of success attachedMonitoring the effectiveness of the training and building improvement plans where neededUndertaking all relevant training administration activities including maintenance of accurate records of training activities, including attendance, assessments, and evaluationIdentifying potential areas for standardization of processes and policiesCreating and maintaining role-specific technical and functional skill matrix as requiredConducting workshops with trainers to improve their knowledge and skillsMaintaining strong working relationships within the department and with other departmentsStaying up-to-date with industry trends, best practices, and new technologies to continuously improve training programsPerks & Benefits:You get to work for a rapidly expanding distributor with aspirational brandsGym & shower facilitiesPersonal trainerYogaPension fundMedical aid with gap coverStaff allocation (R10000 retail value per annum)Staff discount (50% off for you and your family across all the brands within the group)Healthy lunch subsidyCompany performance incentive schemeLong-service incentivesHolistic employee wellness programmeThe group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.Please consider your application to be unsuccessful should you not hear back from us after 3 weeks.
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