Technical Engineer

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The successful incumbent will report to the Technical Manager and the requirements of the position include:

A+ certification or Diploma in Information Technology
Minimum of 2/3 years' experience in hardware repairs up to board level, specifically on the following devices:

Handheld computers: Honeywell, Zebra, Datalogico
Vehicle mount computers: Honeywell VM1
Industrial thermal transfer label printers: Honeywell PM43, Zebra ZT410
Optional: Line printers/Dot matrix printers, Card printers


Proficiency and experience in 2.4 and 5 GHz networks
Experience with firmware upgrades on handheld computers
Ability to reprogram new main boards after replacement
Strong diagnostic skills for identifying faults on scanners and label printers
Capability to conduct preventative maintenance on mobility equipment at customer locations
Availability for callouts to diagnose and repair faulty mobility equipment
Experience in servicing industrial label printers at customer locations
Competency in staging new mobile devices for customer sites
Workshop repairs completed within specified SLA timeframes
Undertake new installations when required
Configure devices for sales demo requests
Knowledge of barcode label printing software: Bartender, Nice Label
Understanding of application software: Velocity for Android/Terminal Emulator
Complete all required documentation in accurate and legible fashion
Responsible for good housekeeping and safety practices
A person who can work on his/her own with minimum supervision
Technical minded

Ideally the successful incumbent should have:

Matric, grade 12
Fluency in the English language
Valid Driver's License
Good communication skills
Must be a team player
Self-motivated
Second language would be advantageous
Enthusiasm in carrying out his/her duties
Experience in handling customers in all situations
Must have own reliable transport

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