Structural InformationJob number: 10006631Job title: Tech Officer: Core Network Field OpsJob grade: OP1Group/ BU: OpenserveDivision: OpenserveSpan of control: 0Reports to: ManagementREM Functional Area: TechnicalCore DescriptionPerform acceptance/ commissioning/ assurance/ fulfilment and preventative maintenance on Core and Access telecommunications technologies.Job ResponsibilitiesOUTPUT 1Maintained Equipment/ Systems/ Performed Routines (PMT)SUB-OUTPUTSMonitor equipment/ system performanceDetermine maintenance/ TBI activitiesFacilitate site accessExecute maintenance/ TBI activitiesComplete relevant administrationProvide report back/ recommendationsReplace and/ or service resourcesProvide assistance and support on requestCreate System backupsDo general HousekeepingCompliance to the DOP, OSS systems processesUpdate recordsRANGEWireless TechnologiesAccess Network TechnologiesCopperOpticNon-Voice Services/ Equipment/ Sub RatesPower EquipmentTransmission Equipment/ ProductsSwitching and Mechanical Testing EquipmentBroadbandNMSIPAccessAd Hoc ProjectsDistribution FramesCPE EquipmentBuildings and SitesOUTPUT 2Repaired Equipment/ SystemSUB-OUTPUTSReceive and analyse fault informationDiagnose fault/ identify requirements and source sparesFacilitate site accessRepair faultRemove dead jumpers, where requiredConduct functionality tests, complete admin/ advantex Provide assistance and support on requestUpdate recordsProvide report back/ recommendationsProcess and return faulty equipment for repairRANGEWireless TechnologiesAccess Network TechnologiesCopperOpticNon-Voice Services/ Equipment/ Sub RatesPower EquipmentTransmission Equipment/ ProductsSwitching and Mechanical Testing EquipmentBroadbandNMSIPAccessAd Hoc ProjectsDistribution Frames CPE EquipmentOUTPUT 3Installed Equipment/ Systems/ Activated ServicesSUB-OUTPUTSReceive and analyze request for installation/ activationObtain installation/ activation details and equipmentFacilitate site accessInstall/ activate equipment/ systems/ servicesPerform functionality tests, complete adminProvide assistance and support on requestUpdate records/ labellingProvide report back/ recommendations/ advise re-planningRANGEWireless TechnologiesAccess Network TechnologiesCopperOpticNon-Voice Services/ Equipment/ Sub RatesPower EquipmentTransmission Equipment/ ProductsSwitching and Mechanical Testing EquipmentBroadbandNMSIPAccessAd Hoc ProjectsDistribution Frames CPE EquipmentOUTPUT 4Recovered Equipment/ Systems/ ServicesSUB-OUTPUTSReceive and analyse request for recoveryFacilitate site accessRecover equipment/ systemsRemove dead jumpers where requiredScrap/ return equipmentStore instruments/ equipmentProvide assistance and support on requestUpdate records, complete adminProvide report back/ recommendationsRANGEWireless TechnologiesAccess Network TechnologiesCopperOpticNon-Voice Services/ Equipment/ Sub Rates Power EquipmentTransmission Equipment/ ProductsSwitching and Mechanical Testing EquipmentBroadbandNMSIPAccessAd Hoc ProjectsDistribution Frames CPE EquipmentCore CompetenciesFUNCTIONAL KNOWLEDGEApplication Software; Broadband technology; IP Technology; Mechanical Aids; Network Management Systems; Ancillary Equipment; Safety & EMS Regulation & Standards; Switching Technology; Non-Voice; Transmission Technology; Wireless Technology; CLICK compliance, MiMix Vehicle ComplianceFunctional SkillsAdministration; Analytical; Communicating; Computer Literacy; Interpersonal; Mast and Tower Climbing; Configuration; Technical& Test Equipment Handling & Techniques; Skills transfer; Rectifier First Line MaintenanceATTITUDES/ LEADERSHIP COMPETENCIESAccurate; Customer Focus; Dedicated; Proactive; Quality Awareness; Responsible; Team Player; AdaptableEducationNQF 6: 3 year Diploma/ National Diploma in Engineering OR NQF 4 (Grade 12) in Mathematics or Science Experience6 months/ 1 Year relevant experience OR 3 years relevant experience CertificationsSpecial RequirementsValid Drivers license Ability to work after hours Ability to work overtime After hours call out (stand by) Physical RequirementsColour Vision Work at Heights Key StakeholdersAdditional InformationOutputs (continued):OUTPUT 5Commissioned/ Accepted InstallationsSUB-OUTPUTSReceive specification/ requirementConfirm equipment requirementFacilitate site accessPerform Acceptance Test Procedures (ATP)Commission equipmentPerform functional testsProvide assistance and support on requestComplete administrationConfirm completed commissioningProvide report backRANGEWireless TechnologiesAccess Network TechnologiesCopperOpticNon-Voice Services/ Equipment/ Sub RatesPower EquipmentTransmission Equipment/ ProductsSwitching and Mechanical Testing EquipmentBroadbandNMSIPAccessAd Hoc ProjectsDistribution Frames CPE EquipmentOUTPUT 6Performed CompliancesSUB-OUTPUTSSubmit claim forms, as prescribedRe-allocate Opex and Capital work as prescribedFollow DOP Station handling proceduresConduct DOP audits as per agreed timelinesAdhere to Advantex/ WFM processes and proceduresPerform compliancesPerform site surveys and asset verificationsEscalate any deviationsUpdate recordsRANGEOvertime and S&TDOP Station sparesAdvantex Tools and Test EquipmentSHE ManagementEUD DevicesTelkom PoliciesTelkom assets and sitesTBIsTelkom Mobile/ProjectsExperience: Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.
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