Job Advertisement: Team Leader – VAF CollectionsLocation: Kempton Park BranchSalary: R7,000 (plus monthly and weekly incentive opportunities)Company: LWM Debt RecoveryAbout Us:LWM Debt Recovery is an award-winning company specializing in debt collection.
With 14 years of experience in the field and a proven track record of success, we are committed to excellence and innovation.
We are currently seeking a motivated and experienced Team Leader to join our VAF (Vehicle Asset Finance) Collections team.Key Responsibilities:Lead and manage internal and external agents by effectively allocating files.Implement the LWM 3-7-3 Strategy:3 Days: Internal agents to call clients and trace accounts.7 Days: If no positive feedback from internal agents, allocate files to external agents for tracing.3 Days: Internal agents to follow up and update files consistently.Monitor performance and ensure all feedback is reported accurately and on time.Use and manage systems such as Vertigo, SMAC, and OCA.Report directly to the Assistant Manager with regular updates on team performance and action plans.Requirements:Proven experience in debt recovery and working with Vertigo, SMAC, and OCA systems.Strong leadership and team management skills.Excellent communication and problem-solving abilities.Ability to thrive in a fast-paced, target-driven environment.Strong organizational skills to ensure timely and efficient file allocation and follow-up.Credit score report: Applicants must not be blacklisted.Benefits:Competitive base salary of R7,000.Monthly and weekly incentives based on performance.Opportunity to grow within a dynamic and supportive team.How to Apply:If you have the skills, experience, and passion for leading a team in a high-performance environment, send your CV and a cover letter to ****** for Applications: 25 January, 2025Job Type: Full-timePay: Up to R7,000 per monthExperience:VAF Collections: 3 years (Required)License/Certification:License (Required)Work Location: In personExpected Start Date: 2025/02/17
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