Team Leader: TWC Operations Apply: Remote Type - Hybrid
Locations: Sandton
Time Type: Full Time
Posted on: Posted 2 Days Ago
Job Requisition ID: R-15967507
Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary Bring your technical knowledge and experience in Trade & Working Capital to manage all elements of operations.
Job Description Your key accountabilities will be:
Ensuring department policies and procedures are always followed and that corrective actions are taken in respect of reported events, discrepancies, or inaccuracies. Delivering a range of business-critical processes. Optimizing the use of resources to successfully meet and exceed challenging SLAs. Meeting targets relating to people development, running costs, service quality, and overall productivity of the department. Establishing High Performance Organization standards through the effective use of Performance Development standards and measurements. Aggregating impacts of daily BAU volume demand and resource management to achieve success, whilst also expected to support change requirements as needed. Developing a culture of continuous improvement within the department. Placing the Client at the heart of the operating model, ensuring that only value-add services are provided. Developing scalability and volume insensitivity, aligning the department to both the Product team and Clients' needs. Accountable for the production and maintenance of process documentation. Managing technology performance and issue escalation. Developing and implementing strategic change initiatives to improve Client service and/or reduce operating costs. Send in your applications if you have a National Diploma as well as over 5 years' experience in Trade and Working Capital in a Corporate and Investment Bank, plus over 2 years supervisory level experience.
Education Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised. About Us Truly African We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management, and insurance.
Absa Group Limited is listed on the JSE and is one of Africa's largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda, and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania, and Zambia.
#J-18808-Ljbffr
