Team Leader, Fraud & Authorizations, Diners Club

Team Leader, Fraud & Authorizations, Diners ClubJob OverviewBusiness Segment: Business & Commercial BankingLocation: ZA, undefined, Johannesburg, 4 Ellis StreetLead a team of fraud detection and fraud administration staff to ensure the effective delivery of the agreed team performance goals. Manage and ensure accurate and effective authorisation, credit risk, and fraud risk analysis within the prescribed mandates and procedures for Credit Mandate and Fraud Detection. Implement new systems to enhance and maintain fraud detection systems. Daily and weekly monitoring of Fraud performance. Effectively manage the working environment (ergonomics, availability of resources, tools, and infrastructure etc.).QualificationsMinimum Qualifications:Type of Qualification: DiplomaField of Study: Risk ManagementExperience Required:Minimum of 3 years experience in a leadership role in fraud or similar environment. Comprehensive knowledge of transactional systems, processes, and procedures in the industry. Ability to manage and lead people in order to deliver high levels of operational excellence and customer service. Ability to analyse situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilising good judgment and strategic thinking.Additional InformationDirecting PeopleExamining InformationFollowing ProceduresMaking DecisionsData Management (Administration)Fraud Detection and ManagementQuery Resolution
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