Team Leader, Branch

Job OverviewBusiness Segment: Personal & Private BankingLocation: ZA, Free State, Ladybrand, 27 Joubert StreetJob Type: Full-timeJob Ref ID: 80358788A-0001Date Posted: 10/4/2024Job Description:To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.Qualifications:Minimum Qualification: NQF Level 6 FAIS alignedExperience Required:Client CoveragePersonal and Private Banking5-7 years of relevant FAIS qualification and experience.Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.Additional Information:Behavioral Competencies:Adopting Practical ApproachesArticulating InformationChallenging IdeasConvincing PeopleDirecting PeopleTechnical Competencies:Application & Submission Verification (Consumer Banking)Banking Process & ProceduresCustomer Acceptance & Review (Consumer Banking)Customer Understanding (Consumer Banking)ProcessingProduct Knowledge (Consumer Banking)Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or ******
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