Systems Analyst (Senior)
Minimum Requirements:
Matric (Grade 12)
NQF Level 5: Certified in a 3-year National Diploma, BSc Computer Science, or BCom
Information Systems (or similar).
Advanced UML or BPMN course would be advantageous.
Business Analyst Certification, Diploma, or Advanced BA Qualification is advantageous.
Responsibilities:
Interaction with People:
Lead requirements-gathering sessions and workshops, brainstorming sessions and status meetings with business stakeholders.
Interact with technical team members such as solution architects, developers, and system analysts.
Work with the Experience Design and design team on requirements for new customer journeys, giving input on business requirements.
Interface with offshore development teams in different time zones.
Work with external partners regarding data integration efforts.
Communicate relevant information regarding project impacts to business stakeholders.
Provide mentorship regarding best practices for documentation, story structure, and analysis processes for other Analysts.
Interact with business stakeholders at all levels of the organization.
Documentation:
Document business requirements in the form of BRDs, use cases, user stories, and business rules.
Create as-built specifications for consumption by business and operations stakeholders.
Create educational and reference content for internal departments and functions.
Create specifications for technical system functionality.
Document business requirements for data integration purposes.
Complete documentation for Definition of Done under the business analyst tasks.
Process:
Lead agile ceremonies as part of the SDLC.
Produce estimates for proposed work to inform enhancement costs.
Perform risk analysis on proposed development initiatives.
Identify and drive process or other solutions to improve business results, product performance, and client satisfaction.
Employ critical thinking and problem-solving skills during analysis to inform creative solutions.
Facilitation Skills:
Conduct Functional Specification walkthroughs with developers.
Facilitate client-walkthrough JAD sessions, and sign-off of Functional Specifications with business owners to ensure Business Requirements have been met.
Technical Skills Technology:
Understand mobile interface and application technologies for iOS and Android.
Understand data exchange formats (XML, CSV) and protocols (FTP, HTTP).
Understand browser-based technologies, e.g., HTML, HTML forms.
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