Job title : Supervisor, Operations Kempton Park
Job Location : Gauteng,
Deadline : December 27, 2024
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ESSENTIAL DUTIES AND RESPONSIBILITIES Supervision of the crossdock operation Planning and dispatching of loads, including allocating Drivers to relevant routes 8T vehicles Vehicle and load tracking Assist the POD processing as well as Driver debriefing Monitoring Driver overtime costs as well as ensuring vehicles are maintained and serviced in the crossdock Ensuring client's needs and expectations are consistently met within scope of the SLA Client interaction and issue resolution to ensure client satisfaction Actively managing daily operational performance to consistently achieve performance metric targets Delivering on client and internal requirements Analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions Firm and consistent approach to ongoing performance measurement and management of team Resolution of all IR issues in conjunction with HR Coaching and mentoring of team to achieve client objectives Identifying training interventions to close skills gaps in operations
QUALIFICATIONS Completed Matric / Grade 12 Logistics Warehouse Management or equivalent qualification an added advantage
COMPUTER SKILLS Intermediate Excel skills Transport tracking systems exposure
EDUCATION AND/OR EXPERIENCE At least 3 years logistics experience, specifically focused on Road Transportation and dealing with Superlink Linehauls and 8 Ton vehicles Prior Team Leader or Supervisory exposure Experience in planning and allocation of loads as well as followups and tracking Experience in debriefing of Drivers Experience in monitoring costs and overtime Experience in Driver and Vehicle management Excellent communication and relationship building skills Ability to work under pressure and multi tasking This role will require working shifts, including night-shift and is non-negotiable
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