Foods Department Manager - Malmesbury

MAIN PURPOSE
To attract and grow our customer base through a customer-facing or supportive role, increasing market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care and a world-class shopping experience for our customers, while playing a role in minimizing risk and increasing profitability in your store.
KEY OUTCOMES Provide exceptional customer service to internal and external customersRecruit, select, manage, and develop people to meet competence requirementsParticipate in a team to ensure achievement of department and store goalsManage implementation and integration of new initiatives to achieve project goalsParticipate in general store operational dutiesSupervise and coach staff to meet competence requirementsJob specific responsibilities as per Job Profile (dependent on position)KEY COMPETENCIES Passion for the Customer – establish lifelong relationships with our customersPassion for Retail and SellingLiving the Brand: Personal leadership and attitude to work i.e. 'the difference'Proven team leadership skillsAction and results-orientedAssertive and proactiveProblem-solving and decision-making skillsCommercial acumen and numeracyCreative and innovative; keeps up to date on retail trendsEntry Requirement: Grade 11 or NQF3 completed, and Grade 12 will be advantageousRetail and/or Business Management Diploma would be advantageous2-5 years of role experience as a Foods Department Manager in RetailRetail experience highly advantageousTeam Management would be advantageousLeadership and Management experience would be advantageousAbility to work shifts that meet operational requirements
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