To manage the portfolio in the most cost-effective way and to ensure that he/she instils in their team the Vision and Mission of Otis.
On a typical day you will: Key Responsibilities: Maintenance of the Units (Elevator & Escalator)Maintain 100% of service of the units for the month.Verify that the quality of the unit is verified every 2 years.This needs to be done via the Elevator Survey in conjunction with the lift mechanic.The 1st survey form needs to be given to the mechanics and the 2nd survey form needs to be kept on the site.Service Supervisor needs to ensure that the survey is closed out within 90 days.Management of his portfolio to ensure that units in the field are the correct number of units that is reflected on JDE.Manage construction and ensure timely completion of projects.Selling of T & S Execution (Lead forms)Operations supervisor to ensure that all the leads are received from the mechanic.Rate of success for the team is 30%.Operations supervisor to assist with the selling of the T & S and ensure completion of the plan.AnnexureManagement of the annexure items to ensure that it is closed out within 60 days for 5.2 items and immediate close out for 5.1 items.Call backs are reduced by ensuring the mechanics have sufficient knowledge on how to repair the faulty units as well as providing support for more troublesome units.Ensure the chargeable call-backs are charged and reported correctly.SafetyManage the FPA plan for each mechanic for the 12 months. (Mandatory)Manage the WWJSSS plan.Manage the safety portfolio for your mechanics.Labour CostManage the O hours per unit to ensure reduction of labour cost per unit.Ensure the completion of PUI within the right timeline.Material CostEnsure that the correct process is followed with the management of the ordering of the parts with the warehouse and vendors. (JDE)Processing the order of the subcontractors with the goal of reducing subcontractor cost as much as possible.Management of material cost to ensure reduction and correct charges to customer.What You Will Need to be Successful: Business Management Diploma would be advantageous.
3 Years' experience in a similar role.
Sales Management and Marketing management.
Personality / Behavioural attributes: Analytical.Detail-oriented and quality-focused.Comfortable dealing with people.Responsible and accountable.Results-oriented with a good understanding of cost management.Systematic (Planning, Organising & Controlling).Time-management and self-management discipline.Strong ethical values.Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects, and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ******. Privacy Policy and Terms: Click on this link to read the Policy and Terms.
About UsWe go to great lengths to hire and develop the best people and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
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