Subsidence Building Technician

North West: Greater Manchester, Cheshire, Lancashire, Merseyside, Cumbria, Yorkshire: East Yorkshire, North Yorkshire, South Yorkshire, West Yorkshire, South East: Bedfordshire, Berkshire, Buckinghamshire, East Sussex, Essex, Hampshire, Kent, Oxfordshire, Surrey, Hertfordshire, West Sussex, London: London City, London East, London North, London South East, London South West, London West, London North West, South West: Devon, Bristol, Cornwall, Somerset, Dorset, Gloucestershire, Wiltshire, East Anglia: Cambridgeshire, Norfolk, Suffolk, East Midlands: Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire, West Midlands: Hereford, Shropshire, Staffordshire, Warwickshire, West Midlands, Worcestershire, North East: County Durham, Northumberland, Teesside, Tyne and Wear, Scotland: Central belt, Dumfries & Galloway, Highlands & Aberdeen.
Job ReferenceDFP52488
Job ProfileDue to growth, an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims solutions and support a team of Surveyors and a Claims Management Team.
Main duties and responsibilities will include:
Communicating with customers, contractors, and insurer clients over the telephone, email, and in writing.Managing third-party companies to achieve vegetation removal and drain repairs to mitigate the cause of subsidence damage.Updating and creating building repair scopes using in-house schedule of rates.Negotiating cash settlements for repairs with policyholders.Managing panel contractors, controlling repair schedules and costs.Settling claims under delegated authority.Skills and Experience required: Previous subsidence/buildings insurance claims experience OR extensive trade experience (5+ years) OR be a graduate building surveyor.Demonstrate great communication and organizational skills.Ability to demonstrate a high standard of customer service.Computer literate, with excellent verbal and written communication skills.Ability to thrive in a fast-paced target-driven environment.Positive attitude and be a flexible, self-motivated team player.Attention to detail and ability to assess and resolve problems and find solutions.Compensation: Claims Technician - Remote working - up to £30k per annum.25 days holiday plus an excellent benefits package.Company bonus scheme, training, and career advancement.
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