Strategic Information Manager

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mothers2mothers (m2m) is an African Primary Health Care organisation that employs women living with HIV as community health workers across 10 African nations. These "Mentor Mothers" deliver integrated health services at clinics and in communities to ensure everyone, everywhere, has access to the services they need to be healthy and stay in care. Over the next five years, this proven, peer-led model is being scaled up to double down on ending HIV, as well as to tackle new health challenges and reach more people - all with the aim of building a fairer, healthier future. The employment of local women as community health workers means that we are delivering a model that prioritises healthcare for families who need it most, delivered by women who know them best. Since its creation in 2001, m2m has created jobs for nearly 12,000 women living with HIV in sub-Saharan Africa and, together, they have reached over 15M people with critical health services and education. In 2021, m2m reached over 1.6M people across 10 African nations, including 402,616 adolescents (ages 10-19) - 51% more than the year before. m2m also advanced the Global Goals of ending HIV/AIDS by 2030 - by achieving virtual elimination of mother-to-child transmission of HIV among its enrolled clients for the eighth consecutive year, and meeting all of the ambitious UNAIDS Fast-Track Targets among its clients four years ahead of the 2026 target date.
Job Title: Strategic Information Manager Location: Gauteng, Pretoria
Type of position: Fixed Term Contract
Closing Date: 6/9/2024
Job Description: The USAID South Africa ACCELERATE 1 (TB High Burden) Project, for which mothers2mothers (m2m) is a sub-awardee under the Aurum Institute, aims to accelerate TB elimination through targeted technical support at the national level and tailored technical and direct support at the provincial and district levels, within communities and respective health care facilities where the TB burden is high, namely Gauteng (Tshwane and Sedibeng districts), and KwaZulu-Natal (Amajuba and uThukela districts).
The Strategic Information Manager will be the lead technical expert responsible for all strategic information responsibilities related to the program, including all monitoring, evaluation, analytics, and reporting of performance and results. S/he will lead Activity efforts to strengthen monitoring and evaluation, and performance reporting within the geographic area of Activity, which may include overseeing support to community teams to monitor, document and analyse the performance trends of the said project and ensure good data quality. S/he will liaise with relevant technical advisors, counterparts responsible for district and provincial level strategic information and monitoring, evaluation.
Key Performance Areas: Planning and Implementation of the Routine M&E System:Develop and adapt the project M&E system in line with the Acc 1 project priorities and organisational M&E framework.Management of project specific M&E Framework and Plan including systems requirements.Manage project evaluations including synthesis of information and managing dissemination towards improved knowledge sharing/management.Facilitate data utilisation including guiding routine project performance monitoring ensuring provision of analytical data to inform effective QA/QI.Provides leadership, management and oversight of development of M&E guidance, SOPs, tools and materials related to the routine M&E system.Liaise with external and internal stakeholders in developing and documenting the routine SI system inclusive of, but not limited to a results framework, indicator list (including operational definitions), a Data Flow Diagram, reporting schedule and reporting templates, routine SI Tools, a Data Management System, as well as Data Quality Audit tools and processes.Coordinate project operations research & publications portfolio in collaboration with Country Representative and Senior Programme Manager as well as the project team.Ensures country level M&E plans are consistent with organizational M&E planning and priorities.Works as integral member and contributes to other interdisciplinary initiatives.Manages and oversees quality of M&E system development for the projects.Identify and address data collection and reporting challenges in each m2m supported country.Ensure high quality data generated from M&E system within and across all project sites.Encourage data use for decision making by all levels of program staff.Identify available additional data sources (District/MOH data, etc) for episodic collection or integration into routine data collection system.Lead development and implementation of M&E work plans.Development of M&E guidance, SOPs, tools and materials related to the routine M&E system.Perform monthly QA/QI on routine reporting and outputs.Information Management and Reporting:Lead project M&E related internal and external reporting, providing relevant strategic information for evidence-based programmatic and strategic decision-making.Provision of strategic information for project level decision making in relation to programme performance monitoring, planning, resource mobilisation, strategic positioning and programme design.Design, implement and oversee tailor-made digital reporting systems for multiple stakeholders using a DHIS2 platform.Lead and support monthly data quality reviews and provide systematic feedback to all stakeholders to ensure that standards of the highest data quality are maintained.Performance Management, Learning & Development:Oversight & development of M&E technical expertise for project team to ensure adequate capacity to support project activities.Maintains regular communication with all m2m supported in-provinces through email and visits.Lead M&E training and capacity building efforts among M&E and SI staff.Provides technical support, guidance and input to HR and line managers for the recruitment, orientation and ongoing performance review of M&E staff.Prepare performance management plans for all the M&E staff in line with the strategic objectives.Manage project M&E team ensuring adequate staffing and capacity.Coach staff, to develop a well-supported, high performing, and efficient team.Qualifications and Experience: Bachelor's degree in public health, epidemiology, social science, monitoring & evaluation, demography, biostatistics, statistics, analytics, or a related field.Experience: Monitoring & Evaluation: Minimum of 8 years of experience in designing, establishing, and managing monitoring and evaluation (M&E) systems, with a focus on ensuring data quality and managing data-intensive, performance-based programs.Technical Expertise: Proven ability to serve as a senior technical specialist and subject matter expert in data analytics.Data Management: Demonstrated experience in robust data extraction from internal and external information systems and managing databases with large user bases.Analytical Tools: Proficiency in complex data analytics using DHIS2, Tableau, Power BI, Microsoft Excel, STATA, and/or other Business Intelligence tools.Training & Capacity Building: Experience in training and capacity building in strategic information (SI), including curriculum development, data collection (using mHealth), data auditing, data cleaning, analysis, and reporting.Digital Health: Experience in digital health initiatives and TIER.Net reporting and analysis.Data Visualization: Expertise in preparing high-quality data visualizations and portraying complex data sets in understandable formats.Data Quality: Ability to conduct complex data quality analyses and provide actionable recommendations.South African Health Systems: In-depth knowledge and experience with South Africa's health and social service information systems and M&E processes, particularly related to performance-based reporting.GIS & Mapping: Working knowledge and experience in using GIS mapping and similar tools for targeting program interventions and resources.Communication Skills: Strong written, presentation, and communication skills.mothers2mothers is an equal opportunity employer. We particularly encourage applications from people living with HIV and AIDS (PLWHA), people with disabilities, women and previously disadvantaged people. Competitive salary packages will be negotiable in accordance with m2m's remuneration policies.

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