Strategic Campaign Manager
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Locations: Johannesburg
Time Type: Full Time
Posted on: Posted 2 Days Ago
Job Requisition ID: R20952
Job Description
To implement strategic plans within area of responsibility.
Hello Future Strategic Campaign Manager
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our team in FNB Wealth and Investments, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can:
Measure constructs, such as commitment and trust, that create successful customer relationships
Analyse customer data - seeking data-driven ways to enhance customer value
Link customers to KPIs by directly measuring the drivers of purchasing behaviour and the impact these have upon delivering KPIs such as market share, profit and loss, recommendation, share of wallet, ROI
Implement campaigns that drive revenue generation and customer retention on platform
Oversee full value chain across all customer touch points and ensure elements are in line with the overall CVM strategy
Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
You will be an ideal candidate if you can:
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, project managers and senior staff members
Maintain expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
Translate strategies into actionable goals and execute relevant projects/initiatives aligned to strategic objectives with specific performance measures and control systems to track progress - building segment branch capacity through analytical business thinking
Ensure a collaborative network across business segments in order to achieve business objectives
Initiate and manage market research, data mining and quantitative analysis to ensure sustainability and future competitive growth
Facilitate the conversion of knowledge and ideas into new or improved products, processes and services
You will have access to:
Opportunities to network and collaborate
A challenging working environment
Opportunities to innovate
We can be a match if you:
Manage own development to increase own competencies
Have a relevant tertiary qualification
Have certification in Analytics
Have 3+ years relevant experience, preferably in a financial services environment
Apply now if you are interested in taking the next step. We look forward to engaging with you!
All appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Job Details
Application Closing Date: 18/09/24
About Us
Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound and sustainable way.
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