Store Manager

Job Description
The Store Manager is responsible for overseeing the daily operations of a store, ensuring it runs smoothly and effectively. Their duties include motivating sales teams, creating store-specific strategies, implementing promotional material, managing controllable expenses, and training new staff. They also provide customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, the latest fashion trends, and minimizing stock losses.
Key Responsibilities

Recruiting, training, supervising, and appraising staff.
Managing budgets (P&L, Payroll).
Maintaining statistical and financial records (daily, weekly, and monthly administration).
Dealing with customer queries and complaints.
Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
Visual Merchandising & Housekeeping.
Inventory Management (Stock Management).
Ensuring store equipment is secured and accounted for.
Maintenance of a health & safety environment for customers and staff.
Understanding store daily/weekly/monthly sales targets.
Producing a store-specific action plan to minimize stock loss.

Qualifications
Grade 12
Knowledge, Skills and Experience

Grade 12.
At least 1-2 years management experience in a similar environment.
Computer literate.
Ability to work well under pressure & resilience.
Team player with leadership and staff management skills.
Good communication skills.
Business sense with good attention to detail and accuracy of work.
Good time management.
Resourcefulness & problem-solving capabilities.
Customer service orientated.
Building and maintaining relationships.
Confidence and decisiveness.
Passionate about the brand.
Social-media savvy.
Fashionable.


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