Job Description Responsibilities: Driving turnover to ensure the achievement of targets Controlling expenses Managing stock losses to ensure shrinkage is in line with the Company standard People management, including recruitment, development of staff, employee relations, performance management Executing in-store merchandising strategy and standards Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Qualifications & Experience: A Matric certificate.
Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills: Builds Customer Loyalty Customer Service Delivery Customer Value Management Customer-Focused Approach Effectively Presents Solutions Initiates Compelling Sales Conversations Knows the Buying Influences Leverages Digital Communications with Customers Manages Resistance Managing the Sales Process Navigates Customer Challenges Negotiation & Selling Planning & Organizing Policy & Procedures Strategic Sales Planning Leadership Behaviors: Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships Customer Focus - understands, anticipates, and meets the needs and expectations of customers Directs work - effectively plans, organizes and directs the activities of individuals or teams to achieve desired outcomes Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organization Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes Values Differences - recognizes, respects, and appreciates the diverse values, beliefs, and perspectives of others About Us: Who we are is because of our people.
They are our greatest asset.
TFG is an internationally diversified retail portfolio of 34 specialty lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions.
Our vision is to create the most remarkable omnichannel experiences for our customers.
TFG is more than a workplace, it's a launchpad for your growth.
Join us and explore endless growth opportunities across our diverse brands.
We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
About The Team: Consistently on-trend, and always accessible, Coricraft has become Southern Africa's interior inspiration.
Since 1995, Coricraft's founding store in Cape Town has grown to 44 showrooms across South Africa, Namibia and Botswana.
With easy and efficient online shopping, Coricraft comes to wherever you are.
South African born, we remain proudly local.
Our Cape Town factory boasts highly skilled and experienced hands.
Our manufacturing team knows their craft intimately, making unique couches to customer specifications.
The value for money on lifetime purchases continues to make Coricraft South Africa's most desirable furniture destination.
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