An opportunity has opened for a Store Development Manager to work within the Development and New Business department.Job Purpose:The Store Development Manager acts as a Sorbet Representative with the aim of maintaining Sorbet in-store standards and assisting in design, building and maintenance of new and current stores.
The Store Development Manager needs to display a strong understanding of general management so that they can guide contractors in respect of Sorbet store requirements, liaising with franchise partners and support office citizens, and maintaining the Sorbet brand and standards.Key Responsibilities:Operational Support:Liaise with Franchise Partners and Contractors to ensure smooth project execution.Validate and confirm quotes and budgets.Set up build estimates and send documentation to franchisees.Assist in design and store planning.Ensure store builds adhere to Sorbet standards and timelines.Provide progress reports to Group Franchise Development Manager.Troubleshoot site issues that may delay builds.Pre-Opening Preparation & Ongoing Franchisee Support:Participate in activity meetings with new franchisees and manage construction logistics.Coordinate with support teams, design teams, and contractors regarding plans, artwork, quotes, and invoices.Arrange site meetings with contractors and landlords, ensure approval of plans, and manage feedback.Review contractor quotes and assist franchisees with financial arrangements, including deposits.Monitor project timelines and manage any delays with landlords or contractors.Perform site visits, inspections, and handovers prior to store opening.Manage renovations, revamps, and maintenance for existing stores.Reporting & Documentation:Document all communications and meetings with franchisees, landlords, and contractors.Follow up on snag lists, final invoicing, and payment requests.Education:Relevant Diploma/Degree (Desirable)Experience:Minimum 3 years project management experienceSkills & Requirements:Strong communication and project management skills.Attention to detail and ability to meet deadlines.Ability to work independently and collaborate with multiple stakeholders.Experience in construction or franchise management is a plus.Leading and decidingPlanning and organisingWriting and ReportingCoping with pressure and setbacksDelivering Results and Meeting Customer ExpectationsRelating and networkingAdapting and Responding to ChangeFollowing Instructions and Procedures
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