Job Description - Stewarding Team Member (HOT0B1ZC) Work LocationsHampton by Hilton Sandton Grayston
Corner W Rd N and Grayston Drive
Johannesburg 2001
A Stewarding Team Member carries out general cleaning duties and the operation of pot-washing and dishware machineries to deliver an excellent Guest and Member experience while ensuring all back of house areas are kept clean and safety guidelines are observed.
What will I be doing? As a Stewarding Team Member, you are responsible for carrying out general cleaning duties and operating pot-washing machinery to deliver an excellent Guest and Member experience. A Steward will also be required to ensure all back of house areas are kept clean, and observe Occupational Safety and Health and Hygiene Regulations and health and safety guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standardsConstantly maintain the cleanliness and tidiness of assigned work areasEnsure that assigned work areas consistently enable a highly effective service sessionFollow hotel and Hilton policies and procedures during execution of assigned dutiesClean the food preparation equipment, floors and other kitchen tools with care and attention to detailWash utensils, cutlery & crockery carefully and efficiently and make sure they are stored appropriatelyDispose of rubbish and waste correctly, recycling as much as possibleBe a reliable and motivated member of the Food Operations teamCommunicate clearly and constructively with other team members to help deliver great guest experiences at our hotelDemonstrate friendliness towards others and collaborate eagerly with team members in the kitchen and other departments of the hotelAlways deliver 'fair share' in team tasks and support colleagues whose workload may temporarily be heavy, this includes helping out for example in Housekeeping, Maintenance, Food Production or F&B serviceProvide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement effortsBe aware of planned team meetings and learning sessions and attend as requiredBe open to acquiring new knowledge and skills in areas such as guest service, kitchen, HSK or maintenance to be able to provide support to these departments where required, and at the same time improve chances of a faster career progressionVolunteer to participate in company campaigns like Travel with Purpose or Team Member committeesExecute any duties as assigned by the Chief Host and Food Operations Leadership teamCarry out any other reasonable task set by the Hotel's ManagementWhat are we looking for? A Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Ability to work under pressureAbility to work on their own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous kitchen porter experience in a similar roleWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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