Job Description
Cargo Commercial Vehicles Germiston currently has three vacancies for Specialist Technician - Service (Systems Technician/Diagnostic Technician). Reporting to the Manager: Service, the primary purpose of this position is to repair trucks and buses according to dealer/distributor's standards and specifications in the most productive way.
Position Overview
The primary purpose of this position is to accurately, skillfully, and efficiently undertake the repair and servicing of trucks according to dealer/distributor's standards and specifications. This includes detecting and diagnosing any additional faults for further repair, ensuring all work is completed safely and to the customer's complete satisfaction. The successful candidate will have a strong technical background, preferably with "Qualified Technician Status", although manufacturer-specific training will be provided. Strong administration skills and a customer-facing aptitude are essential. Applicants must have a flexible approach to work and a full understanding of customer satisfaction.
APPLICATION REQUIREMENTS:
Cargo Motors is an Equal Opportunity Employer and preference will be given to Employment Equity candidates.
Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills, and qualifications.
All applications must be processed via this link by no later than 23 October 2024. Please note that candidates not contacted by 18 November 2024 must consider their applications as unsuccessful.
Specific Role Responsibilities
Fault finding (diagnosis) of commercial vehicles
Repair and servicing of vehicles according to dealer/distributor standards and within the flat rate
Establish parts required for service/repair to be performed and ensure correct parts are ordered
Report to Service Foreman promptly on any additional work required
Obtain authorization prior to carrying out any additional work
Advise Management prior to fitting any major parts outside the norm for routine servicing/repair
Obtain technical information from Service Foreman on problem jobs
Adhere strictly to technical specifications as laid down by the manufacturer, or as instructed by Management
Adhere to laid down workshop policies and procedures
Note the description of all work performed on the back of Repair Order if required
Place all used parts in a plastic bag, except oil & fuel filters, and place on passenger floor
All warranty replaced parts to be tagged according to laid down rules and handed to Parts department
Ensure all oils and parts used are booked out on Repair Order
Ensure vehicle is kept as clean as possible, and use all protective items supplied
Ensure work bay is kept safe, clean, and tidy
Ensure time started and completed are entered on Repair Order (Clocking)
Report any faulty and/or broken equipment to management
Ensure all special tools and equipment are used with utmost care
Possess a complete set of tools, as per distributor requirements, and maintain in good working order
Ensure a neat appearance at all times - overalls to be changed after heavy repairs
Maintain cordial relationships with workshop staff
Training as per HQS Requirements
Standby and after hours servicing as per Service Foreman arrangements
Accept responsibility for apprentices/helpers and impart necessary skills through training/explanation/practice, and thereafter inspect/monitor the work and rectify any problems
Qualifications and Experience
NQF Level 4 (Grade 12 or equivalent) – Maths and Physical Science
Three years experience on Daimler Truck & Bus products a must (Mercedes-Benz Trucks or Mercedes-Benz Vans or FUSO)
Clear Criminal Record
A Valid Driver's License C1, EC will be an added advantage
Diesel Truck Technician Qualification
Systems Technician or Diagnostic Technician Qualification a must
Skills and Personal Attributes
Problem Solving
Attention to detail
Customer focused
Interpersonal skills
Practical management skills
Ability to operate under pressure and in a team environment
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