Time left to apply: End Date: November 25, 2024 (5 days left to apply)Job Requisition ID: R-15969328Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe Scrum Master will be the facilitator for a product development team that uses Scrum/Agile as the development methodology. The Scrum Master will lead a team that ensures self-organisation and the ability to make changes quickly. The role will ensure that Agile principles and concepts are adhered to ensure effective preparation of the product backlog, sprint backlog, and burn down charts.Job DescriptionDelivery• Lead multiple sprints.• Ensure SCRUM artefacts are maintained and updated.• Ensure that sprints are running smoothly and corrective actions are taken wherever appropriate.• Effectively communicate to the project manager/delivery manager about the progress as well as blockages in the ongoing sprints.• Ensure all change governance and standards are adhered to.• Ensure code quality is maintained.• Develop plans to ensure delivery of teams' work.Transition to Agile• Understand current development/delivery model and guide teams to adapt Agile strategy.• Ensure satisfactory resolution of issues raised during the transition.• Support Project/Delivery Manager in planning and transition of releases.• Provide expert guidance and assistance to colleagues for successful transition.Leading Others and Business Skills• Supervise, coordinate, participate in, and be accountable for sprints of teams located at different geographic locations.• Make effective use of resources during the sprint to ensure that business objectives are met and deliverables achieved to agreed time, cost, and quality.• Familiar with the details of at least one business area and has experience liaising with peers in that area.• Respected and consulted by business area peers and seen as a point of contact within the team.• Experience in creating and maintaining sprint artefacts.Delivery Capability• Maintain a dialogue in difficult situations.• Experience in maintaining and supporting multiple sprints.• Knowledge of major functions and features of workflow analysis tools.• Resolve major problems and fluently apply escalation and notification procedures for incidents.Management• Adapt style to contribute and enhance overall team performance and work effectively with people across a wide range of disciplines and levels (both internal and external/3rd party suppliers).• Experienced at leading or managing a variety of teams and projects.• Deal comfortably with ambiguity and uncertainty and be effective when working with unstructured teams, situations, and environments.• Aware of project costs and resources, help in tracking actual against budget and managing the balance of delivery within time/cost/quality constraints.Application Management• Understand how service support applies to own technical function.• Experience in incident & problem management disciplines.• Experience in maintaining configuration items, raising changes, and planning releases.• Good operational knowledge of the service desk and incident systems.• Experience in developing and maintaining technical reference documents.• Familiar with technical documentation standards, guidelines, and best practices.• Working knowledge of scripting/utility tool components, features, and facilities.Stakeholder Management• Effectively manage and develop relationships with key decision makers and stakeholders to achieve successful outcomes.• Use stakeholder management strategy effectively and know how to navigate the organisation.• Facilitate and negotiate with multiple parties to bring about agreement and resolution, even when positions are not initially shared by others.• Clearly and effectively communicate difficult or complex ideas to stakeholders, peers, and subordinates.• Adapt style to contribute and enhance team performance by working effectively with people across a wide range of disciplines and levels, both internal and external.EducationNational Certificate: Information TechnologyAbsa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised.About UsTruly AfricanWe are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management, and insurance.Absa Group Limited is listed on the JSE and is one of Africa's largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda, and Zambia. We also have offices in China, Namibia, Nigeria, the United Kingdom, and the United States of America, a Technology Hub in Prague, and insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania, and Zambia.
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