Spares Advisor - ( Cape Town )

We are currently on a search for a Spares Advisor to join the largest manufacturer and distributor of major appliances in Southern Africa, to be based in Cape Town.


KEY RESPONSIBILITIES: Achieving the branch spares sales budget.Ensuring tele-selling to customers.Process picking list for sales orders.Pick and pack spares.Capture sales orders on SAP computer system.Maintaining and following up on customer backorders.Attend to customer queries and complaints.Assist Technicians with spares related enquiriesMonitor outstanding orders daily, liaise with warehouse and buyers.Stock control, including cycle counting, receiving, ordering and dispatching stock are all included in the responsibilities.Assist in document filing.Provide support to service department.MINIMUM REQUIREMENTS: The ideal applicant will be a matriculant who is fully conversant with the Defy range of spares.Good technical parts interpretation.General office and administration skills along with computer literacy (Excel and Word).Telephone etiquette.Working knowledge of SAP will be a distinct advantage.REQUIRED SKILLS: Strong Administration skillsGood Communication SkillsAbility to complete tasks in high pace environmentsAbility to handle pressurePlease be advised if you haven't been contacted within 30 days then your application is unsuccessful.

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