Estate Receptionist - Seasonal 6 Month Contract (Delaire Graff Estate)

Delaire Graff Estate is looking for a fixed term Receptionist to join their team. Welcoming guests to the estate, guiding guests to the various outlets & respond to general enquiries.
Main Responsibilities:
Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area;
Engage with guests providing information related to the estate, the facilities, art & experiences;
Conduct estate tours with guests;
Operate telephone and switchboard service for all calls when required;
Refer calls & provide assistance to the appropriate person depending on the nature of the call;
Compile and update data related to the area of activity;
Complete and distribute information that needs to be communicated around the estate;
Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments;
Keep management informed of all concerns that guests raise.

Main requirements:
Grade 12, hospitality certificate will be a plus;
Preferably 1- 2 years previous reception experience;
Excellent telephone etiquette and customer-service skills;
Fluent in English with excellent written & oral communication skills;
Able to work in a team;
Good computer skills (word, excel, outlook);
Strong organizational skills and attention to detail;
Availability to work within Hospitality operating hours (e.g., evenings, public holidays, weekends);
Comfortable in dealing with very distinguished clientele;
Ability to work long hours without fatigue
Must be well-presented and have an enthusiastic personality.