Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Western Cape
Contract: Permanent
EE position: No
IntroductionTake the lead in driving positive change through the development of SDP and Space analytics and insights, as well as assessment of Store Formats & Clustering by Category. This team is responsible for the first stage of the analytics delivery, assessment and store clustering by category, and the subsequent insights that come with that. Drive the collation, creation and provision of space utilization, store profile and store performance knowledge and strategy on behalf of the SDP and Space Department. Own and lead the overall store development and space analytics portfolio.
ResponsibilitiesLead and manage team and engage with various stakeholders to ensure the smooth running of this department.Development of strategic insights and recommendations through analytics which delivers a clear category and customer benefit solution.Management of the rhythm of the analytical process to ensure alignment with major business launch windows and to ensure timely and seamless integration with other A&S CoE processes to minimize disruption and maximize impact.Collaborate with peers and leadership in the wider business to leverage customer data, insights and learning.Global Benchmarking to identify best practices in analytics.Ensures that the data required for store development and space is robustly managed and maintained.Create and communicate clear and simple selling initiatives for all our customers and channels, understanding the capability and capacity.Develop strong & productive relationships across all the Categories, Marketing, Finance, RED, Merchandise and Planning including other areas.Develop skills, capability and capacity within the analytics team to enable delivery of best in class insights to support the business processes.Proportionately allocated space across all our stores based on a combination of customer expectation, store role and strategic intent (including promotional space).Identified and use of world class systems and methodologies.A seasonal holistic review of space usage and performance at Format, store and category levels to determine and agree macro reallocations.Regular space performance reports and analysis.Management / LeadershipBehavioural: Demonstrates passion for and commitment to excellence.Demonstrates the Woolies values.Demonstrates a commitment to high performance – is delivery focused and goal driven, flexible and thrives on and responds to performance feedback.Understands themselves and the impact they have on the people they interact with and the organisational culture, and adjusts their behaviour accordingly.Plays a leading role in driving sustainable transformational initiatives at an operational level.Builds strong networks and strategic relationships with internal and external stakeholders.Engages and connects people to enable delivery of BU operating plan.Consistent in their decision making and owns the consequences thereof due to strong business understanding and commercial knowledge.Demonstrates attention to detail and reacts to commercial and customer issues within their operation.Manages people to execute BU operating plan.Manages delivery in a positive and consistent way that creates challenging growth experiences.Leadership CompetenciesSelf: Understand themselves and the impact they have on the people they interact with and the organisation culture and adjust their behaviour accordingly.Lead: Plays a leading role in driving sustainable transformational initiatives at a BU level and/or Group level, and is recognised by the senior leadership, peers and reports as competent and can hold their own with leaders in their field.Interact: Builds strong networks and strategic relationships with internal and external stakeholders and engages and connects people to enable delivery of BU strategy and operating plan.Business: Are consistent in their decision making and owns the consequences thereof due to strong business understanding and commercial knowledge.Manage: Effectively manages people to execute BU strategy and operating plan. Manage delivery in a positive and consistent way that creates challenging growth experience.Technical / FunctionalDeep understanding of industry and customer knowledge.Strategic and analytical thinking.Strong commercial acumen and credibility.Strong planning skills with high ability to integrate.Good project management and process thinking skills.Ability to influence others, build and sustain relationships across functional teams.Excellent interpersonal and networking skills.Strong integrator – proven ability to work within a matrix AND specialist functions within Central Planning, IT, Marketing, Selling and RED.Customer Knowledge Management & the understanding and analysis of current & future customer trends.Trend Analysis, the ability to analysis and review of past / historical information.Sound knowledge and understanding of consumer shopping habits; competitor activity and market players in the retail sector; consumer demographics.Retail Space & Display Management, the understanding of the Geo, Macro, Micro space parameters and ability to analyse, interpret and optimize KPI's relevant to space.Range & Catalogue Management, the understanding of range construction, analysis and performance.Communication skills, ability to integrate with key stakeholders at all levels.Job RequirementsRelevant commercial diploma/degree or equivalent (BSc, BComm).Thorough knowledge of our store profiles/ formats, customer profiles and financial data.Previous retail management experience in the fields of space, range and merchandising with a large global retailer (Supermarket retail experience preferred).A strong understanding of End to End category management principles.
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