Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Western Cape
Contract: Permanent
EE position: No
Introduction Take the lead in driving positive change through the development of SDP and Space analytics and insights, as well as assessment of Store Formats & Clustering by Category.
This team is responsible for the first stage of the analytics delivery, assessment and store clustering by category, and the subsequent insights that come with that.Drive the collation, creation and provision of space utilization, store profile and store performance knowledge and strategy on behalf of the SDP and Space DepartmentOwn and lead the overall store development and space analytics portfolio.
Lead and manage team and engage with various stakeholders to ensure the smooth running of this department.Development of strategic insights and recommendations through analytics which delivers a clear category and customer benefit solutionManagement of the rhythm of the analytical process to ensure alignment with major business launch windows and to ensure timely and seamless integration with other A&S CoE processes to minimise disruption and maximise impact.Collaborate with peers and leadership in the wider business to leverage customer data, insights and learning.Global Benchmarking to identify best practices in analyticsEnsures that the data required for store development and space is robustly managed and maintainedCreate and communicate clear and simple selling initiatives for all our customers and channels, understanding the capability and capacity.Develop strong & productive relationships across all the Categories, Marketing, Finance, RED, Merchandise and Planning including other areas.Develop skills, capability and capacity within the analytics team to enable delivery of best in class insights to support the business processesProportionately allocated space across all our stores based on a combination of customer expectation, store role and strategic intent (including promotional space)Identified and use of world class systems and methodologiesA seasonal holistic review of space usage and performance at Format, store and category levels to determine and agree macro reallocationsRegular space performance reports and analysisMANAGEMENT / LEADERSHIP (includes personal leadership) Behavioural: Demonstrates passion for and commitment to excellenceDemonstrates the Woolies valuesDemonstrates a commitment to high performance – is delivery focused and goal driven, flexible and thrives on and responds to performance feedbackUnderstands themselves and the impact they have on the people they interact with and the organisational culture, and adjusts their behaviour accordinglyPlays a leading role in driving sustainable transformational initiatives at an operational levelBuilds strong networks and strategic relationships with internal and external stakeholdersEngages and connects people to enable delivery of BU operating plan.Consistent in their decision making and owns the consequences thereof due to strong business understanding and commercial knowledgeDemonstrates attention to detail and reacts to commercial and customer issues within their operationManages people to execute BU operating planManages delivery in a positive and consistent way that creates challenging growth experiences
LEADERSHIP COMPETENCIES SelfUnderstand themselves and the impact they have on the people they interact with and the organisation culture andAdjust their behaviour accordingly.
LeadPlays a leading role in driving sustainable transformational initiatives at a BU level and/or Group level, andIs recognised by the senior leadership, peers and reports as competent and can hold their own with leaders in their field.
InteractBuilds strong networks and strategic relationships with internal and external stakeholders andEngages and connects people to enable delivery of BU strategy and operating plan.
BusinessAre consistent in their decision making and owns the consequences thereof due to strong business understanding and commercial knowledge.Demonstrates attention to detail and reacts to commercial issues within their BU.
ManageEffectively manages people to execute BU strategy and operating plan.Manage delivery in a positive and consistent way that creates challenging growth experience.
TECHNICAL / FUNCTIONALDeep understanding industry and customer knowledgeStrategic and analytical thinkingStrong commercial acumen and credibilityStrong planning skills with high ability to integrateGood project management and process thinking skillsAbility to influence others, build and sustain relationships across functional teamsExcellent interpersonal and networking skillsStrong integrator – proven ability to work within a matrix AND specialist functions within Central Planning, IT, Marketing, Selling and REDCustomer Knowledge Management & the understanding and analysis of current & future customer trendsTrend Analysis, the ability to analysis and review of past / historical informationSound knowledge and understanding of consumer shopping habits; competitor activity and market players in the retail sector; consumer demographicsRetail Space & Display Management, the understanding of the Geo, Macro, Micro space parameters and ability to analyse, interpret and optimize KPI's relevant to space Range & Catalogue Management, the understanding of range construction, analysis and performance Communication skills, ability to integrate with key stakeholders at all levels
JOB REQUIREMENTSRelevant commercial diploma/degree or equivalent (BSc, BComm)Thorough knowledge of our store profiles/ formats, customer profiles and financial dataPrevious retail management experience in the fields of space, range and merchandising with a large global retailer (Supermarket retail experience preferred)A strong understanding of End to End category management principles.
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