Sommelier

Key ResponsibilitiesThe main role of the Sommelier is to provide a consistent and bespoke wine experience for the guest, as well as be responsible for stock and control in line with Company Standard of Excellence and SOPs.Report to the General Manager, property and to Premium Wine Department.Travelling to lodges.Pair specific wines according to the menu and guest stylistic preference.Hosting wine tastings.Wine recommendations.Hosting multiple repeat guests with ease and adaptable nature.Cellar stock control.Continuous communication, reporting and diplomacy with departmental teams to ensure that guest needs are met, and operations run effectively.Physical transfer of wine and replenishment of lodge cellars.Control over bulk wine facilities.Sales, invoicing, stock & other relevant administration.Training and development of staff.All roles may be required to perform other tasks as reasonably requested from time to time and as required by the business and/or operation.Skills & ExperienceSommelier qualification, such as Cape Wine Diploma or similar.Basic international wine course, WSET level 3.Previous experience in hospitality /guest interactions and service.Good computer literacy MS Office, MS Project is advantageous.Excellent Email etiquette.Strong attention to detail.Excellent communication skills, particularly in building and maintaining sound working relationships.Salesmanship, leadership, and management skills.Passion for wine and sound knowledge of wine.Stamina, Resilience and physically able to transfer wine or work long hours where needed.Organised and excellent admin skills.Team player - developmental approach to staff.Neat, professional, and approachable presentation.Valid Drivers License.South African nationality or valid work visa.