Sommelier

Key Responsibilities     Provides outstanding wine service in all restaurants, assists in the creation of wine menus;   Pair wines with food: recommends wines that will complement the different styles of cuisine and different methods of food preparation Increases wine sales by demonstrating personal attention, applying appropriate selling techniques and focusing on customer needs Reports any complaints about wine service to the Maître D'Hôtel, ensuring fast and courteous response to guests Provides wine knowledge training to dining service and bar colleagues on a regular basis Oversees the inventory of wine and produces reports.
Job-Requirements: skills, competencies, experience     Level 3 WSET or similar certificate.
Fluent English, oral and written.
Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French);  High School certificate At least 1 year experience as Sommelier in 4/5 star restaurant, hotel or resort Excellent knowledge of fine wines and premium beverages; Excellent communication and interpersonal skills  Passion for hospitality and customer service driven Computer literacy  Cruise industry experience is an advantage STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility) A recognised medical certification is required before starting to work on board.