Responsibilities Include:Management and Business PlanningStrategically link activities to business objectives, prioritising the products functions and ensure the effective implementation of strategies for areas of responsibility. Align approved functional strategies to overall business strategy. Develop and ensure the effective implementation of functional business plans Identify key social, political, and societal issues and implement strategies to meet the challenges. Participate towards Exco, Exco Committees and Exco decisions for the effective planning of the Group's activities.Lead the Financial Service business unitDevelop, recommend for approval an own product vision and roadmap aligned with Group's goals and market trends. Formulate a comprehensive short to long-term products strategy for the approval of the Business Development Director for the Group. Define product success metrics and track progress towards achieving them against the strategy and set goals. Oversee the mangers and specialist in the structure's to ensuring product performance, market acceptance and revenue targets by ensuring that product performance and acceptance measured revenue targets. Build the Lending and Investment structure ensuring that it is fit for purpose to deliver the Group objectives under the guidance of the Business Development Director. Give input to the Business Director to secure executive approvals for product strategy and resource allocation Implement approved innovation projects that will increase revenue streams profitably. Assess, develop business cases and recommendations for considerations to Exco, including business partnerships for the enhancement of the Lending and Savings and investment products. Manage new business generating initiatives under Lending and Investment and their implementation Maximize revenue growth for the product portfolio by implementing strategic objectives. Drive market share gain or customer acquisition targets through the applicable teams. Manage product satisfaction and retention rates by monitoring against set objectives and target. Lead the development of commercially sound optimal business. Ensure that the initiative's performance metrics meets the required return on investment. Manage stakeholders expectation at different levels to identify areas of innovation and growth and implement successful ideas. Engage with internal and external stakeholders to enhance innovative thinking in the Group. Develop and implement effective communication plans for the department under the guidance of the Business Development Director. Collaborate with the finance department to ensure that good financial practices are adhered to. Manage the effective rollout by the product and sales teams and develop the go-to-market plan tools under the guidance of Business Development Director. Present and manage the capital and operational budgets of the department. Manage effective communication between all supporting business units by regular engagements. Micro-lending and Savings and Investment Products Forecast sales targets to be achieved through sales activities by continuously analysing the market size and opportunity.Manage the key business metrics (i.e. Profitability, market development and penetration, retention, customer service, etc.) to deliver business opportunities with the support of Business Development Director.Credit and Operations ManagementLead the Credit and operations team to effectively manage the lending business optimally. Develop and implement credit risk mechanisms that ensures that the business is effectively managed against high bad debt. Develop and implement operationally sound processes and good business practices. Manage the regulatory reporting requirements to always ensure compliance. Manage key stakeholder and third-party relations Collaborate in delivering the Group value proposition through strategic partners. Promote strong brand awareness with external stakeholders. Proactively stay abreast with industry trends and recommend appropriate innovative solutions to support the Lending and Savings and investment products. Establish strategic alliances with third parties for identified business opportunities.Manage business risksIdentify and manage the business risks and ensure compliance to regulation requirements. Manage the application of credit risk models and metrics to manage the credit risks. Manage the credit limits and ensure that they are aligned to the approved credit policy.People managementDevelop a fit-for-purpose structure and resources allocation to support delivery of business objectives and sustainable growth. Build and lead an effective team that works collaboratively toward achieving the Group's goals. Define the roles, responsibilities, manpower modelling and measurable objectives to deliver business objectives. Develop and manage the KPA's and KPI's of the direct reports. Ensure that the people management processes, including the performance management process are adhered to, implemented, and monitored. Coaching and mentoring of Managers and department structures. Implement rewards and recognition systems that support the business objectives. Ensure development among the teams for succession planning. Develop and implement a high-performance culture in conjunction with the HR department.Requirements:A post -graduate degree / MBA A qualification in strategy, leadership, business Management, or Credit management will be an advantage.Experience And Knowledge Required For The Position:5 to 8 years of experience in banking product management (Lending and Savings and investment), with at least 2 years in a leadership role Proven track record of successful product launches and market success Strong understanding of the financial sector and competitive landscape Excellent communication, interpersonal, and presentation skills Ability to lead and manage cross-functional teams effectively. Strong analytical and problem-solving skills Experience with Agile development methodologies.Data analysis skills and experience with business intelligence tools Strong understanding of customer experience (CX) best practices Highly proficient at project planning, budgeting, and oversight.
