Job Specification
As a Site Operating Partner, you will report to the Operations Executive and play a crucial role in managing the site's overall performance. Your responsibilities will include overseeing operations, finance, stock, cash, human & other resources, compliance, and risk management, ensuring that our customers receive top-quality service while driving profitability.
Minimum Requirements
Bachelor's degree in business management or related field
8 years related experience in retail sales with a proven track record in a managerial capacity
Knowledge of fuel, safety regulations and compliance standards
Excellent MS Office skills and knowledge of retail operating systems
Key performance indicators
The GOLD business imperatives displayed below are to be used as key indicators in sourcing competent candidates for this critical role.
Growth
The ability to identify opportunities for growth, expansion and improvement whilst ensuring cost-effectiveness and profitability
Develop and implement marketing strategies to attract and retain customers
Optimisation
Achieve financial objectives by preparing an annual budget, scheduling expenditures, maintaining branch controls, and analysing variances to maximise profitability and meet sales targets
Maintain proper stock management, i.e stock controls and reconciliations
Promote high levels of customer satisfaction by addressing customer complaints
Compliance with internal company policies, procedures, processes, and external regulations
Leveraging Culture & Diversity
Ability to lead a high impact team
Foster a collaborative work culture by building trusting relations with internal and external stakeholders that aligns with the company's values
Digital Transformation
Drive the automation/optimization of digital processes associated with retail operating systems and platforms
Execute continuous improvement initiatives ensuring operational excellence
Develop consumer-facing content across a variety of segments to publicise the company's products & brands
Key leadership attributes
The incumbent would need to have the ability to progress and add continuous incremental value – having impact!
Dealing with complexity
Sound pragmatic judgement
Self-awareness
Achievement orientation
As part of the KAL Group Ltd – a diversified JSE-listed retail group that operates in agricultural retail, fuel & convenience, and manufacturing markets – you will join a group of companies with more than 270 operating units across South Africa and Namibia.
You will have an opportunity to grow your career and thrive in an accelerating performance environment that values resilience and customer service, and embraces communication, alignment, and relationships. We are committed to providing our employees with opportunities within the KAL Group Ltd to take on new challenges.
If this excites you, learn more about TFC Operations (Pty) Ltd and KAL Group Ltd here: www.kalgroup.co.za/careers/life-at-kal-group
Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. TFC Operations (Pty) Ltd applies the principles of equal employment in line with our company's Employment Equity objectives.
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