Primary Location: Centurion, ZAJoin an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.Job posting end date: 18 August 2024Job Title: Site Manager - Mogalakwena Filter ContractWe are seeking an LCS Site Manager to join our LCS team. You will be responsible for providing Metso's customers with professional technical support of its products.This position is responsible for building and maintaining an active long-term relationship with key decision makers at customer site level and continuously promote Metso's value adding offering. Create a healthy business with high customer satisfaction.This position is mainly located in Mogalakwena.TEAM YOU BELONG TOYou will work closely with internal and external stakeholders, such as LCS Support Centre to assure a common understanding/application of technical and safety support and information to support and provide excellent customer service on Metso's equipment.WHAT YOU'LL DOYou are responsible for the following per your allocated area of responsibility:Responsible for managing daily deliverables of the contract on site.Including but not limited to the following operations:Operations & MaintenanceProject upgrades and modernizationsResponsible for the Health & Safety Culture on site.Responsible for delivery according to the scope of contract and any deviations from the agreement.Responsible to ensure process compliance of the site.Responsible for all communications i.e. performance reviews, daily, weekly and monthly reporting as well as escalation of issues.Give input to sales opportunities from a perspective of delivery and capacity management including up-sales and renewals of existing agreements.Managing the service and operational team.Managing the supplier/contractor SLA.Managing the site stakeholder relationship including the customer, suppliers and service providers.Requirements & CompetencesSafety mindsetExperience from delivering large service agreements and site or production managementBasics in financials and financial controllingProject management skills understanding Metso technologies and service offerings and processesBasics with logistics and site supplyPosition requires appointee to be based and operational on site.Performance MetricsCost control, budget compliance and formulationOperationalO&M assist availability and utilization analysis.Safety KPI'sConducting customer & employee satisfaction survey'sOperational SER KPI'sAgreement specific KPI'sCoordinate and manage RCA'sCollaboration & StakeholdersCo-operating with all functions in Africa market area in customer relations.Co-operating with business units, business lines and product lines.Sales and site account managersUnions, officials and associations.WHO YOU AREGrade 12 (Matric)Bachelor's degree in business management or engineeringProcess or technical qualification (preferred)Experience in the area of Mechanical Maintenance and Mineral ProcessingLeading a team of operational and maintenance teamsRelevant industry knowledge including international business relationsMaintenance planning and schedulingPlanning and organizing risk management.ESSENTIAL SKILLS AND ABILITIES FOR THIS ROLEProject management skills in global and multi-cultural environmentStrong analytical skills and ability to travel frequentlyHighly motivated individual with the ability to work under stress and meet deadlinesMust be capable of effectively and accurately working on several projects at one time, and organizing, prioritizing tasks and working in a fast-paced environmentStrong communication, co-operation, interpersonal and presentation skillsExperience in ERP systems (preferably SAP)Strong management and communication skills, team building skills, drive and performance orientationWHAT'S IN IT FOR YOUAn inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.Compensation and rewards - Global incentive program tied to business and performance targets.A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. We are the partner for positive change.Headquartered in Espoo, Finland, Metso employs over 17,000 people in close to 50 countries and sales for 2023 were about EUR 5.4 billion. The company is listed on the Nasdaq Helsinki. metso.com, x.com/metsoofficial
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