Functional area: ServiceOnsite or Remote: OnsitePrimary Skills: Critical Thinking, Problem-solving, Time ManagementCountry/Region: ZACity: MokopaneDate of posting: Aug 13, 2024About EpirocEpiroc is a multinational company with a presence in 150 countries; which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.Life at EpirocBy joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.MissionAccurately capture stock receipts and issuing as reported by Site Personnel. Compile relevant reports to provide customer with consumption daily/weekly and monthly. Provide informative reports on stock usage and assist with physical stock counts for verification. Adhere to terms of service as stipulated in the supply and service agreement, as managed by the Site Supervisor and/or Customer Manager.Main tasks and responsibilitiesCapturing and Reporting of Receipts and Issuing of Drilling Consumables per Customer.Processing of daily/weekly/monthly count sheets reported from site.Inventory Management, Consumption Reporting per customer requirement.Reporting of stock receipts and issuing for warehouse/stock take/reconciliation of stocks in collaboration with Customer Manager and Customer Care.Documentation flow and control.General office administration, reception, and housekeeping.Physical Stock Counts for Verification.Immediate Reporting of any stock discrepancies to the Customer Manager.Competences, skills and experienceComputer literacy and a good working knowledge of BPCS (Viewing Access) and Microsoft Office Programmes.Good customer relations, good telephone manner and communication skills.Good Epiroc RGD product knowledge.Interpersonal skills to work with customers and to work as part of the customer service team.Ability to understand complete flow of goods ordered through the system.Ability to work unsupervised.BehaviorsAble to work in a team as well as independently.Good Time Management.Problem Solving.Timeous Reporting.Why should applicants choose to work in this position and within this department?Epiroc fosters daring ideas and empowers employees to think differently, driving efficiency in mining and construction.Epiroc prioritizes both skills and personality fit, creating effective teams for productive contributions.Epiroc develops energy-efficient products, prioritizes safety, and offers individual development opportunities.Joining Epiroc means being part of an innovative, collaborative environment!Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.
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