Site Account Manager - SA CentralPrimary Location: Centurion, ZA
Join an industry leader and make a positive change in the sustainable use of the world's natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. Job posting end date: 10/18/2024
JOB TITLE: SITE ACCOUNT MANAGER – RUSTENBURG, NORTH-WEST We are seeking a Site Account Manager to join our Sales Team. The successful candidate will build and maintain active long-term relationships with key decision makers at customer site level and continuously promote Metso's value-adding offering. They will also create a healthy business environment with high customer satisfaction with the site accounts.
This position is mainly located in Rustenburg – North West. TEAM YOU BELONG TO You will join the Sales Team and work closely with internal and external stakeholders, such as Mining Customers, Engineering and Drawing Office, Complex Proposals Commercial Team, Project Execution Team, Key Account Managers, Business Development Manager, Product Lines, and Product Support.
WHAT YOU WILL DO Responsible for delivering improved customer satisfaction levels by providing process support on customer sites.Support customers with areas of improvement and optimizations on their plants.Build relationships with key people at the site and share leads with the organization.Walk customer plants and generate leads to take forward.Focus on after-market business and identify investment/capex opportunities.Plan and have full visibility to the activities of any Metso function at the site.Seek and coordinate for the best resources and channels for customer-facing activities.Understand customer business and articulate Metso's added value.Drive site sales activities with the cross-organizational site account team.Drive account planning and implementation (strategy, relationship, budgeting, activity plan, sales roadmap).Maintain and share information on installed base, performance, and shutdown schedules.Orchestrate customer satisfaction surveys and ensure continuous improvement activities.Support Accounts Receivable and payment collections.Be an active member of the MA Key Account/Global Key Account team.WHO YOU ARE Matric (Grade 12).Bachelors' Degree or BTech – Chemical/Process Engineering will be advantageous.Minimum 5 years' experience working on a concentrator plant.Sales or Account Management skills will be advantageous.Experience in a customer-focused and fast-paced professional environment.Computer literate in Sales Force, Microsoft Excel, Word, Power BI, and PowerPoint.Strong negotiation and influencing skills, with the ability to build trust.Strong communication skills and a serving leader.WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE? Customer-centric mindset, able to translate customer issues/needs into profitable business solutions.Good interpersonal, communication, presentation & facilitation skills.Highly motivated individual with the ability to work under pressure and meet deadlines.Team player.High attention to detail and accuracy.Strong written and verbal communications skills are critical.Prepared to work flexible hours to meet deadlines when required.Willingness to travel into Africa as required.Willingness to learn and continually improve own knowledge base.Driven and independent self-starter focused on meeting or exceeding targets.Ability to manage own time.WHAT'S IN IT FOR YOU An inspiring purpose - Enabling sustainable modern life.Compensation and rewards - Global incentive program tied to business and performance targets.Hybrid working possibilities - Flexible work environment.A thriving culture - Inclusive culture that enables everyone to do their best.Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, and education assistance.Worldwide support - Leverage our network of peers across the world.Want to rise above the possible with us?
Go to our website www.metso.com, click on careers and start your application.Go to PeoplePoint, click on careers and start your application.Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability. Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally.
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