Short Term Insurance Administrator

Overview
An Insurance Company is looking for a Short Term Insurance Administrator to join their team.
Minimum Requirements

3+ years experience within the industry
NQF4 qualifications and credits
RE5 Exam passed
Class of Business completed for STI Personal and Commercial lines
CPD hours/points completed for last cycle (2022/2023)

Advantageous Additional Factors

NQF5 passed for STI
Experience on SANTAM online system
Product specific training completed within the insurance industry

Job Description

Make and receive calls to clients
Complete and follow through amendments to client policies
Evaluate cover to avoid under insurance
Advise on claims under what section covered on policies
Involvement with claims intermediary service (Client satisfied)
Manage unpaid premiums
Evaluate rates on line-items and negotiate premiums
Policy renewals
Completeness and accuracy of Record-of-Advice
Fit & Proper-, FAIS, FICA and Code of Conduct compliant
Grow portfolio by up and cross selling
Build relationships with clients

Key Competencies/Skills

Strong administrative skills
Good verbal and written communication skills at all levels
Computer literate in Microsoft office and internet
Self-discipline and time management
Punctuality
Meet deadlines

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