Service Sales Engineer Power Technique Services
Functional area: Sales
Country: South Africa
City: Gauteng, Jet Park
Company name: Atlas Copco Industrial SA (Pty) Ltd
Date of posting: Sep 5, 2024
Passionate people create exceptional things
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure, and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
Join us on our journey for a better tomorrow.
Your role
To prepare Part, Service and Repair quotations for Customers.
To ensure that the sales targets, GP and Market contribution for both service operations and part sales are met within the area of responsibility.
To continuously drive customer satisfaction by facilitating prompt and efficient service.
To grow the Power Technique Service business by actively improving the 1:1 Ratio and increasing Power Technique Service customer share in the equipment population.
Maintain and increase customer share by conducting regular customer visits in your area of responsibility.
Prepare monthly reports of activities and statistics of quotations vs. order received (SAP Cloud).
Monitor and report on all competitor and pirate activity in the area and at key customers.
Develop and maintain a thorough understanding of Atlas Copco products, competitor offerings, and market share within your designated area.
Stay current with technical and product training to ensure up-to-date knowledge and expertise.
Analyze and report on competitors' pricing structures and any changes.
Involvement in tenders, quotations, and proposals.
Support the collection process for overdue accounts from sales.
Monthly/quarterly structure quality meetings with key clients.
Perform any functions or duties as required in accordance with "The Way We Do Things" guidelines.
Enhance the company's image by actively promoting our services, spare parts, and sales offerings.
Collaborate with the marketing team on service proposals and contribute to monthly sales meeting reports.
To succeed, you will need
Minimum of five years' experience in retail and after-sales business.
Proven ability to cultivate and enhance customer relationships.
Strong planning and organizational abilities.
Capability to turn quotations into successful sales.
Suitable tertiary qualification - N6 and/or Sales and Marketing qualification.
Valid driver's license.
Valid passport.
Demonstrates confidence and excels in collaborative team environments.
Computer literate (majority of work relates to AC SAP systems).
Strong time management and organizational skills.
Exceptional interpersonal and communication abilities.
Highly self-motivated with a proven ability to work independently.
Willingness to travel frequently and spend extended periods away from home.
In return, we offer you
At Atlas Copco we believe that passionate people create exceptional things and we encourage lifelong learning where we want to see our people grow and develop new skills as well as competencies and gain new experiences. We pride ourselves in that we have a truly unique and friendly, family-like atmosphere - and a culture known for respectful interaction, ethical behaviour, and integrity. An organization that uses diversity as a driver of performance, with many new challenges.
This position is based in: Gauteng, Jet Park
Positions will be filled in line with Atlas Copco Industrial SA (Pty) Ltd Employment Equity Policy and Plan. Preference will be given to members of designated groups that are under-represented.
Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
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