Service Centre Administrator - Incredible Connection Brits Mall

Introduction: We are looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy, and act with honesty and integrity.Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit, and lay-by offerings to meet set targets.Deal with customers in a customer centric mannerAchieve individual targetsCellular and credit administrationProcessing transactions and cash upsEffective self management and teamworkSecurity and housekeepingReception / SwitchboardMinimum Requirements:MatricNumeracy skillsAbility to work with moneyComputer literacyAttention to detailInterpersonal skillsWritten and communication skillsTeam workTelephone etiquetteTarget drivenCustomer centricityPractical experience in a financial and administration roleSAP experience advantageousMS Office (Word, Excel)Cellular and credit vetting experienceKnowledge of relevant Company policies, practices, processes and systemsConscientiousIntegrityCustomer centricFraud detectionTarget drivenSeniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesRetail
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