Service Centre Administrator

Vacancy Details

Employer:Pepkor Lifestyle
Introduction: We are looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.
Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.
Deal with customers in a customer centric manner
Achieve individual targets
Cellular and credit administration
Processing transactions and cash ups
Effective self management and teamwork
Security and housekeeping
Reception / Switchboard

Minimum requirements:
Matric
Numeracy skills
Ability to work with money
Computer literacy
Attention to detail
Interpersonal skills
Written and communication skills
Team work
Telephone etiquette
Target driven
Customer centricity
Practical experience in a financial and administration role
SAP experience advantageous
MS Office (Word, Excel)
Cellular and credit vetting experience
Knowledge of relevant Company policies, practices, processes and systems
Conscientious
Integrity
Customer centric
Fraud detection
Target driven