Service And Spares Controller/Administrator

Service and Spares Controller/AdministratorThe candidate must have the following attributes:Must have a minimum of Grade 12 Education (A higher education will be a definite advantage).Must be a fluent Home language English speaker.Must be capable of high level communication in English, written and verbal. Writing must be legible.Must be totally proficient in generating cost calculations in MS Excel (i.e.: Cost Calculations with various currencies, Quotations, Delivery Notes).Must be totally proficient with Sending and Replying to Emails while keeping all staff informed.Must be totally proficient in general admin and good organisational skills.Must be totally proficient in keeping stock control records.Must be totally proficient keeping all documents up to date.Must be able to report daily activities using MS Word on the candidate's daily activities.Personal Requirements:Must be well presented and groomed.Must be able to professionally interface with other staff members in the Company and our Customers.Own reliable transport.Residing in or around Edenvale / Modderfontein area.Job Duties for Service and Spares Department:The candidate will pick up all incoming Service calls from the company Machine Users.The candidate will receive all emails from our customers/users requiring Technical Assistance and machine Spare Parts.On receiving information from our customers/users, the candidate will interface with our Service Manager and present the customers' requirements.The Service Manager will furnish the candidate with the exact Technical details and Part Numbers.The candidate will email our supplier's Worldwide Parts Centres for the Prices and Delivery Times for the required Spare Parts.When the candidate receives the required information back by email, the candidate will then do the MS Excel Cost Calculation and generate the detailed quotation for our customer.The candidate will then follow-up on his email and the customers/user will submit their Written Purchase Order.The candidate will then prepare our Company Purchase Order and email the same to the relevant supplier's Worldwide Parts Centres.The candidate will accept and sign for the various consignments when the Freight Forwarders' truck delivers packages at the company's warehouse.Seniority levelEntry levelEmployment typeFull-timeJob functionFinance and SalesIndustriesMachinery Manufacturing
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