Senior Service Administrator Global Grade 07

Key Output s • Accurately manage the EPP quoting process using Quote Plus • Process EPP enrolment claims and payments • Effectively Manage debtor account • Provide support for Extended Warranty resolution • Follow up with external and internal customers on required data • Accurately control relative end-to-end processes • Maintain relevant administrative environment Qualification, Experience and Competencies • Grade 12 • Effective analysis of data • Problem Solving • Attention to detail • Customer service orientation • Effective verbal and written communication skills • Effective interpersonal relationships • Administrative experience – minimum 3 years • Computer Literate (MS Office and SAP) is added advantage