Senior Sales Consultant

This position is responsible for providing an excellent service to all Weylandts clients. You will be required to use excellent communication, interpersonal and networking skills to grow your sales pipeline.

This position will be based in our Greenpoint Showroom in Cape Town. 
Main Accountabilities: 
Financial Management
Consistently meet and exceed monthly and YTD –Cash Collected (Net of VAT), and
Discount Target

Drive new sales opportunities through a variety of innovative methods

Customer/ Brand Management 360°
Drive exceptional customer service with full accountability for customer engagement and communication
Assist clients and ensure that their needs are identified and met
Act as the single point of contact for the client
Ensure that care instructions are explained
Maintain general housekeeping and ensure that all items are priced and displayed correctly
Ensure training compliance in line with company policy

Operational Management
Ensure that processes detailed below are executed efficiently and as per company policySales Orders
Account Management
SR Management / Resolution
Stock take
Studio Referral
Decorator / Partner Program

Qualifications: 
Grade 12/ Matric
Relevant diploma/ degree advantageous e.g. Interior Design

Experience and skills: 
Minimum of 5 years' work experience
Previous experience in consumer-centric environment
Proven record of meeting and exceeding sales targets
Excellent communication, interpersonal and networking skills
Comfortable working with different systems and technology, including POS and stock management systems
Must be available to work retail hours including weekends and public holidays
Passionate about décor and Weylandts furniture and homeware products.
Valid driver's license and own vehicle essential

Behavioural Competencies: 
We are looking for a customer-centric self-starter with high energy levels. You will need to have excellent communication, interpersonal and networking skills to drive high levels of customer satisfaction through the delivery of excellent business processes.