Senior Receptionist

Purpose Of The JobResponsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.Willingness to conduct group exercise classes.Key Performance Areas IncludeAssisting with Club Administration when necessaryCash managementCommunication with members and staffManaging of ReceptionistMonitoring of access and overrides for staff and membersReception stock controlResolving member complaintsTraining of ReceptionistExperience & Competencies RequiredAbility to motivate staff and lead by exampleAdvanced levels of administrative accuracyDisplay friendly and efficient qualities that reflect the Planet Fitness wayDisplay uncompromising levels of honesty and integrityHave excellent communication skills and be able to liaise at all levelsIntermediate PC skillsMust be able to work shiftsPossess high level energy levelsPrevious experience within a front desk or welcome desk position added advantageProven track record in managing staff, planning, organising, conflict handling and problem solvingHave reliable transportCV's can be sent directly to us.Please complete our recruitment link for us to get to know you a bit better.Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
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