Job title : Senior Principal Professional Services Consultant Job Location : Gauteng, Johannesburg Deadline : January 04, 2025 Quick Recommended Links Jobs by Location Job by industries Genesys is hiring a Professional Services consultant who is passionate about working with leading-edge software technologies internationally.
If you would like to be part of a team of highly skilled consultants who are taking customer experience to the next level, join our PS team. Your primary responsibilities include implementing the cloud solution based on the Customer's requirements.
Get in touch and accelerate your career today!
Responsibilities: As a Professional Services Consultant, you will participate in all stages of the project lifecycle: Business Requirements specification and analysis, Technical Design specification, Implementation and Integration of the solution, Test Plan development, and Testing. The position requires good teamwork and the ability to relate well with Customers and Partners.
Escalation handling Leading project teams in close cooperation with the Project manager Drive best practices and standards Minimum Requirements: The role requires good interpersonal communication, presentation, and writing skills.
The candidate must be keen to work in a diverse and multicultural environment.
10+ Years of consulting experience Conceptual understanding of cloud concepts and architectures (Amazon is preferred) Advanced verbal writing skills and the ability to effectively interact with clients (business and technical audiences) in the English language and an additional European language (desirable) Bachelor's degree in Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.
API knowledge Practical development skills AWS knowledge or certification is preferred Customer Service jobs