Senior Operations Service Consultant

Senior Operations & Service Consultant Python, Developer - ITRosslyn - GautengDescription:Accelerate your career with us! We're seeking a seasoned Senior Operations and Service Consultant to drive excellence in our automotive service team.ESSENTIAL SKILLS REQUIREMENTS:IT Service Management (according to ITIL), 2nd Level SupportHigh Customer OrientationStrong understanding of Problem, Incident and Change processes (PIC)Some Technical or Support Experience in BI Toolsets, Databases, Data Flows, AWS, Python, and other Coding LanguagesWorking in a highly complex environment (many stakeholders, multi-platform/product environment, mission-critical use cases, high business exposure, complex ticket routing)Flexible communication on multiple support channels (ITSM, Teams, email)Precise and diligent execution of ops processesWorking On-Call DutyWHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?Relevant IT / Business degree or Equivalent experienceMinimum 5 years experience in OperationsReady to shift into high gear? Join us today!
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