Time left to apply: End Date: October 14, 2024 (8 days left to apply)Job requisition ID: R-15968218Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo manage AVAF & Ford Credit collections risk strategies within SA, focusing on developing, implementing, and monitoring payments and collections strategies. An outcome of the role is to ensure delinquency prevention, collections, and recoveries strategies are developed, implemented, and maintained to achieve the target lending loss rates within the risk appetite.Job DescriptionAccountability: Strategy, Planning and Risk ManagementManage the implementation of leading-edge payment and collection strategies in AVAF & Ford Credit.Manage and develop collections and high-risk account management strategies using leading-edge techniques to maximize collections.Review and optimize Forbearance strategies for AVAF & Ford Credit to ensure recoveries are maximized whilst rehabilitating the customer.Participate in the strategy setting and design of the Collections Operations and External Debt Collectors incentive programmes.Maintain documentation of end-to-end credit collections strategy.Ensure Management Information (MI) is developed to monitor strategy performance and effective implementation.Accountability: Stakeholder and Relationship ManagementCoordinate and communicate collections activities with the respective BUs, Risk, technology, and Operations teams.Drive close collaboration with the Operations and Technology teams.Secure support from Collections and Recoveries Operations, Risk Teams, MI, Business teams, Finance, and HR to deliver collections programs.Accountability: People and CultureBuilds and sustains a culture that aligns to RBB's aspirational colleague experience.Ensure delivery of business goals by aligning Performance Development (PD) Plans of direct reports to the business goals.Pro-actively identify development areas of indirect reports and assist with development plans.Accountability: ControlAccountable for ensuring an optimal and compliant control environment within the product.Role/Person SpecificationEducation and Experience RequiredHonours Degree in Mathematics and/or Statistics or equivalent NQF level 8 qualification.3 years of relative banking experience, with 2 years in a senior role (preferably Retail Banking).Knowledge and Skills:Knowledge in dealing with Retail Bank clients.Proven record in credit management & Sanctioning.Financial analysis and interpretation skills.Competencies:Problem Solving Leadership.Results Orientation.Customer Focus.Business Acumen.Innovation Leadership.Collaboration and Influencing.Strategic Capability.Inspirational People Leadership.EducationBachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised.About UsWe are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management, and insurance.
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